Midwest Eye Consultants

Patient Services Representative

Midwest Eye Consultants  •  $401k/yr  •  Ohio (Onsite)  •  3 hours ago
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Job Description

The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.
WHAT WE OFFER:
  • Starting wage based on knowledge and previous experience
  • 6.5 paid holidays per year
  • Approximately 10 days of PTO within first year
  • Full slate of benefits to include health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES
  • Greet patients in a friendly, professional manner
  • Answer phone calls, schedule appointments, assist in patient communications and recalls
  • Respond to patient inquiries about billing, procedures, policies and available services
  • Prepare patient chart prior to appointment and complete upon patient arrival
  • Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
  • Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
  • Monitor patient flow throughout the office, properly communicating delays
  • Provide a safe and clean office environment
  • Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):
  • Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

  • Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

  • Work Environment: Professional medical office environment.
Midwest Eye Consultants

About Midwest Eye Consultants

At Midwest Eye Consultants, our eye doctors and staff are committed to providing excellence in eye health care. We embrace the ongoing evolution in eye care by combining the worlds of optometry and ophthalmology, providing both primary and secondary eye care with expanded technology and knowledge. Our eye clinics carry a wide selection of attractive and affordable frames to fit your lifestyle and your budget. Midwest Eye Consultants also stands behind a Total Patient Experience, ensuring that every patient who walks through our doors is treated with respect and educated in every option pertaining to his or her vision needs.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Wabash, Indiana
Year Founded
Unknown
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