Burnet Campus
Mgrs of Patient Services
Night (United States of America)
Full time
36
0.9
Regular
$45.21 - $57.73
*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
The Patient Services House Manager serves as a key operational and clinical leader supporting staffing, patient safety, capacity management, patient flow, and emergency response across the Burnet campus. Often described as the "charge nurse for the charge nurses," this role collaborates closely with nursing leaders and multidisciplinary teams to ensure safe, effective, and efficient patient care delivery across the organization.
This position provides hospital-wide leadership during complex clinical and operational situations, supports patient flow and staffing decisions, serves as an administrator-on-site for emergencies and disaster response, and acts as an advocate for patients, families, and staff.
Provide leadership for clinical nursing practice, patient care delivery, staffing resources, patient flow, and organizational situation awareness activities. Serve as the administrator-on-site during emergencies and disaster response, support operational decision-making, foster collaboration across departments, and participate in organizational committees and improvement initiatives.
Monitor patient flow and organizational situation awareness processes, analyze performance data, identify opportunities for improvement, and participate in system-wide initiatives focused on operational excellence and patient care outcomes.
Serve as a nurse liaison during traumas, Code Blue events, and Medical Response Team calls. Coordinate resources, support patient placement activities, assist with complex admissions and transfers, and provide operational guidance during after-hours and high-acuity situations.
Advocate for patients and families, support resolution of concerns, provide administrative assistance, facilitate communication needs, and promote patient-centered care.
Allocate staffing resources based on patient census, acuity, and budgeted staffing plans. Collaborate with nursing leaders to ensure appropriate staffing and patient care coverage across the organization.
Maintain knowledge of regulatory requirements and accreditation standards. Support compliance initiatives, operational dashboards, corrective action plans, readiness activities, staff competency efforts, and collaboration with organizational partners to sustain compliance and quality outcomes.
Demonstrate consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice.
Additional Preferred Skills
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions. It is the Department of Pediatrics at the University of Cincinnati College of Medicine and trains more than 600 residents and clinical fellows each year. Cincinnati Children’s is a force in pediatric research and offers some of the best research-based education and training programs in the nation.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
