Job Description

Patient Services Coordinator Float

SynergenX | Low T Center

Full-Time | Float – Greenwood & Carmel | Paid Training + Benefits

Bring Your Energy. Make Patients Feel Welcome. Be Part of the Team.

Are you a people person who loves staying busy, helping others, and bringing positive energy to the workplace?

At SynergenX, we believe a great patient experience starts with a great team. We’re looking for a friendly, outgoing, dependable Patient Services Coordinator Float who enjoys connecting with people, working in a fast-paced environment, and jumping in wherever needed.

You don’t need years of healthcare experience to be successful here. We can teach the processes — we’re looking for the personality, attitude, and people skills.

We provide two weeks of paid training and give you the tools to grow your career in healthcare.

What You’ll Do

You’ll be one of the first faces our patients see and an important part of keeping the clinic running smoothly.

Your day may include:

• Welcome patients with a friendly, positive attitude
• Check patients in and assist with rooming
• Schedule appointments and answer phones
• Answer patient questions and help resolve concerns
• Discuss insurance, billing, payments, and account balances
• Update patient and insurance information accurately
• Respond to calls, emails, texts, and faxes
• Collect and process patient payments
• Support providers and clinic staff with administrative needs
• Keep the front desk, waiting area, and clinic organized and welcoming
• Help with inventory and supplies
• Protect patient privacy and follow HIPAA and company policies
• Jump in and support your teammates wherever needed

No two days are exactly the same — and that’s part of the fun!

Who You Are

We’re looking for someone who brings great energy and an even better attitude.

You’ll be a great fit if you are:

• Friendly, outgoing, and comfortable talking with all types of people
• A natural people person who enjoys making others feel welcome
• Positive, dependable, and willing to jump in and help
• Confident and comfortable having conversations about payments and insurance
• Organized and able to multitask in a busy environment
• A strong communicator who knows how to listen
• Comfortable learning new technology and computer systems
• Team-oriented and adaptable
• Detail-focused without losing sight of the patient experience
• Excited to learn and grow in healthcare

Minimum Qualifications

• High school diploma or equivalent
• Customer service, healthcare, medical office, or administrative experience is a plus, not required
• Basic computer skills
• Must successfully pass a criminal background check
• Must be available to work 2–3 Saturdays per month

We care about who you are just as much as what’s on your resume.

Clinic Hours

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 7:00 PM

Wednesday: 8:00 AM – 1:00 PM

Thursday: 7:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 12:00 PM

Saturday availability is required approximately 2–3 Saturdays per month.

Why You’ll Love It Here

• Two weeks of paid training
• Health, dental, and vision insurance
• 401(k) with 5% company match
• Paid Time Off
• Disability insurance
• Tuition reimbursement
• Scrubs provided
• Employee discounts for you + one additional person
• Opportunities to learn and grow within healthcare
• Supportive, team-oriented environment
• Fast-paced workplace where your personality and ideas matter

Ready to Bring Your Energy?

If you’re friendly, motivated, positive, and love working with people, we want to meet you!

Apply today and join a team that believes great healthcare starts with a great patient experience.

Important Application Information

AI-Assisted Interview Note-Taking:

SynergenX may use an AI-assisted tool during interviews to help with note-taking and documentation. This technology is not used to make hiring decisions or independently evaluate or select candidates. All employment decisions are made by the hiring team based on qualifications, experience, skills, and overall fit.

Application Questions:

Please submit your application through the job posting/application platform. Do not contact HR or the clinic directly regarding your application, interview status, or hiring status. Our recruiting team will contact candidates selected to move forward in the process.