Job Description

Patient Service Representative - Urology

Granger Medical Clinic is seeking a compassionate and motivated Full-Time Patient Services Representative to join our Urology team at our Murray location.

The ideal candidate is confident, self-driven, and dedicated to delivering exceptional patient care. As the first point of contact for our patients, the Patient Services Representative plays a vital role in creating a positive experience. This position works closely with patients, physicians, and clinical staff, requiring strong communication and customer service skills.

Schedule: 40 hours per week

Knowledge, Skills, and Abilities

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in typing and basic computer skills.
• Team-oriented with a friendly and professional demeanor.
• Ability to read, write, and communicate effectively in English.
• Bilingual skills are a plus.

Essential Functions and Duties

• Greet patients in a courteous and professional manner.
• Answer and direct phone calls efficiently.
• Schedule appointments according to established procedures.
• Communicate clearly with patients, providers, and staff regarding appointments and related needs.
• Accurately collect and record patient demographic and insurance information.
• Perform additional duties as assigned.

Education and Experience

• High school diploma or equivalent required.
• Previous experience in a medical office preferred.

Physical Requirements and Working Conditions

• Primarily sedentary work, with occasional lifting up to 10 lbs.
• Frequent use of computers and office equipment requiring repetitive motion.
• Work performed in a climate-controlled indoor environment.

Granger Medical Clinic offers competitive wages, potential for quarterly bonuses, and excellent benefits. Benefits include:

• Vision
• Dental
• Medical
• Sick Leave
• Paid Time Off
• Life Insurance
• Paid Maternity Leave
• Tuition Reimbursement
• Short- and Long-Term Disability
• Employee Assistance Program (EAP)
• Health Savings and Flexible Spending Accounts
• 401(k) with a Company Match, Profit Share, and Safe Harbor Contributions

The salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.

Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.