Additional Job Information
Serves as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed.
Job Responsibilities
Handles telephone calls from patients, forwarding calls needing triage.
Performs receptionist duties.
Verifies health insurance payment information and educates patients on the applicable regulations. Collects payments and records data.
Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.
Coordinates information with Central Billing Office to ensure all charges are captures and properly collected.
Performs Other Responsibilities as Assigned.
Minimum Qualifications
High School Diploma/GED or equivalent experience
No Experience
Preferred Qualifications
Associate Degree
< 2 Years’ Experience
Work Shift
Day Shift (United States of America)
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Boone Hospital Center has been a leader in meeting the health care needs of mid-Missourians since its founding in 1921. Boone Hospital is a regional referral center that has earned a reputation for excellence in cardiovascular medicine, obstetrics, neurology, oncology, orthopedics, and surgical services. Boone Hospital Center has been certified as a "Magnet Hospital" three consecutive times by the American Nurses Credentialing Center and has twice been named as one of the nation's 100 Top Hospitals by Thomson Reuters.
Through progressive health care programs, services, and technology, Boone Hospital Center continues its tradition of providing quality health care and excellent patient service. The hospital completed its largest-ever expansion in 2011, with a new nine-story patient bed tower that houses 128 private patient rooms.
