The Department of Neurology is seeking a customer-focused Patient Service Representative to provide administrative and patient support services in a dynamic clinical setting. Reporting to the Clinic Manager, this role serves as a key point of contact for patients, delivering exceptional service while supporting clinic operations and upholding UCLA Health's CI-CARE standards. Responsibilities include scheduling appointments through the electronic medical record system, verifying insurance eligibility and obtaining authorizations, maintaining accurate patient demographic information, and managing patient registration and check-in processes. In this role, you will also collect payments, ensure compliance with departmental policies and procedures, and serve as a liaison between patients, providers, nursing staff, and other healthcare team members to promote a seamless patient experience. This position plays an important role in supporting high-quality patient care and the efficient operation of the Department of Neurology.
Hourly range: $
For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.
Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.
Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.
