
This position may qualify for a sign-on bonus
The Patient Services Representative, Centralized scheduling is responsible for scheduling initial evaluations for the correct discipline under the correct therapist specialty for 21 locations. This position is to call 120-150 patients a day to schedule their initial evaluation for physical therapy, occupational therapy, speech therapy or cardiac rehabilitation. This position uploads all received referrals daily, around 200 referrals, filters through the correct information to schedule correctly, navigate locations and scheduling with patients, answer incoming calls, respond to voicemails, work with Physician Relations Managers and other misc tasks to correctly schedule patients and obtain all necessary information from referrals sources and patients.
MINIMUM EDUCATION: High School Diploma or Equivalent GED
PREFERRED EDUCATION: Associate's Degree from an accredited school or college. Graduate of an Accredited Medical Assisting Program and/or a Certified Medical Assistant
MINIMUM EXPERIENCE: 2 years of medical office experience or have completed an externship with Healthlink in lieu of 2 years of medical experience.
PREFERRED EXPERIENCE: 4 years medical office experience
REQUIRED CERTIFICATIONS/LICENSURE: NA
PREFERRED CERTIFICATIONS/LICENSURE: Certified Medical Assistant
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
Embark on a rewarding career with Tenet Healthcare hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
Note Eligibility for benefits may vary by location and is determined by employment status

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.