FPN Southside Family Practice Crawfordsville1640 Crawfordsville Sq Dr Crawfordsville, Indiana 47933
The Patient Service Representative (PSR) is the first point of contact with patients, family members and caregivers in the office. The PSR Float represents Franciscan Physician Network through face-to-face, phone, and electronic communication to provide information, direction and support to internal and external customers. This position collaborates with providers, management, and clinical staff to coordinate patient schedules and provide other administrative support. The ability to Compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.
WHAT YOU CAN EXPECT
Office Hours Part Time Monday - Friday Days (Various Schedules Available) FPN Southside Family Medicine, Crawfordsville
Enjoy work life balance with consistent day shift schedule and observed holidays off work
Professional development opportunities
Enhanced benefits package with a pay structure to reward experience and expertise
Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.
Work within an electronic medical records system
Collect patient payments; applies payments and adjustments to patient accounts
Balance daily encounter forms and cash drawers
Additional daily administrative tasks based on practice specialty
QUALIFICATIONS
High School Diploma/GED - Required
1 year Customer Service - Required
1 year Healthcare - Preferred
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org
The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point, Franciscan Health Michigan City, Franciscan Health Crawfordsville, Franciscan Health Lafayette East, Franciscan Health Indianapolis, Franciscan Health Carmel, Franciscan Health Rensselaer, Franciscan Health Mooresville, Franciscan Health Hammond, Franciscan Health Dyer, Franciscan Health Munster and Franciscan Beacon Hospital in Indiana; and Franciscan Health Olympia Fields in Illinois. For more information, visit FranciscanHealth.org.
With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care.
