Job Description

University Physicians’ Association is seeking qualified applicants for Patient Service Representative for UT Primary Care Maryville

Position is Full Time, working Monday through Friday 8:00am to 4:30pm.

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to nurse or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Requirements

• Strong communication skills, computer and typing skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
• Prior medical experience is required.