Job Description

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Representative (PSR) for Neuro-Interventional Radiology located in Knoxville, TN. The position offers a competitive benefit package.

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Why Join UPA?

We value our healthcare professionals and offer a comprehensive benefits package to support your health, career, and financial well-being, including:

• Paid Time Off (PTO) and Sick Leave
• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-Term and Long-Term Disability
• Life Insurance and Critical Illness coverage
• And more!

Requirements

6-months to 1-year previous medical experience is preferred.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.