Job Description

University Physicians' Association is seeking qualified applicants for a full-time Patient Service Rep (PSR) for UT Primary Care Alcoa

Position is Full-Time, working Monday through Friday 8:00am to 4:30pm.

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Requirements

6-months to 1-year previous medical office experience.