: Connecticut-West Hartford-65 Memorial Rd WH BBSQ (10059)
: Administrative
: Hartford HealthCare Medical Group Specialists
: Sep 4, 2026
Patient Service Coordinator - Urology - (26163725)
Join a High-Energy Team Supporting Exceptional PhysiciansAre you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We’re looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results.If you’re excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we’d love to connect!At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our colleagues too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here. • Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents• Medical, dental and vision coverage options• Generous PTO to promote work/life balance• Employee assistance and wellness programs include a strong focus on promoting mental health• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more! Job SummaryServes patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Relevant experience in a fast-paced medical office highly preferred.Strong working knowledge of insurance requirements.Epic experience preferred.Positive, customer-focused approach, with commitment to providing excellent patient care.Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.Proven ability to work effectively in a team environment. Excellent verbal communication skills. Ability to communicate in other languages highly desirable.Strong computer skills. Solid working knowledge of Microsoft Office software. Basic working knowledge of medical terminology.Ability to travel independently to regional Urology offices with or without advanced notice.
Regular
Standard Hours Per Week: 40
Schedule: Full-time (40 hours)
Shift Details: Monday - Friday
With 44,000 dedicated colleagues and a bold vision for the future, Hartford HealthCare is transforming healthcare across Connecticut and beyond—enhancing access, affordability, health equity, and excellence. Spanning 500 locations across 185 towns and cities, our comprehensive care-delivery system is built to serve every community, every day.
From world-class hospitals—including two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, and three community hospitals—to an expansive network of behavioral health services, multispecialty physician groups, urgent and virtual care, surgery centers, home care, senior care, rehabilitation, and mobile neighborhood health programs, Hartford HealthCare is there when and where it matters most.
We touch the lives of nearly 28,000 people every single day, delivering unparalleled care through our unique Institute Model—bringing together leading experts in neuroscience, cancer, digestive health, heart and vascular care, orthopedics, and urology & kidney health to provide a unified, high standard of care at the most affordable cost.
Recognized nationally for patient safety and clinical excellence, Hartford HealthCare boasts Leapfrog A-ratings across all our hospitals—making us one of the safest healthcare systems in the country.
