Assist the department with a variety of tasks including but not limited to direct and indirect patient interaction before, during, and after an appointment. Staff member will assist clinicians as needed during patient visits and may assist with triage of caseload. Staff member may assist with answering phone calls to the department and is expected to adhere to providing excellent customer relations.
Assist with patient check-in/out and prepares patient and/or therapist schedule as needed.
Answers department telephone utilizing excellent customer relations and schedules/reschedules patients as needed.
Assist the supervisor/department with data entry and other tasks associated to patient schedules.
Communicate with medical teams regarding caseload and schedule maintenance.
Ability to navigate EMR effectively to assist with scheduling, chart reviews, plan of care management, and other tasks associated to duties.
Assist clinician in treatments when indicated including prepping patient treatment areas, including checking hyrocollators as applicable, and transport as needed.
Maintain supply par levels and ensure departmental safety checklists are maintained.
Clean gym, equipment, and patient areas as necessary.
Open and/or close department as needed.
Other duties as assigned by the department.
Qualifications:
High school diploma or GED required
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.
McLeod Health is the region's destination for medical excellence. Our excellence extends from the Midlands to the Coast along the border of North and South Carolina - serving more than one million people. As medical needs grow – we grow, expand, and improve our facilities and services.
The McLeod Health network is comprised of 7 hospitals with locations in Florence, Darlington, Dillon, Manning, Cheraw, Loris, and Little River. We have also expanded into the Carolina Forest area of Myrtle Beach with physician practices, outpatient services and a free-standing emergency department.
Founded over a century ago, McLeod is a locally owned, not-for-profit healthcare system which features the strength of 850 physicians and 2,700 registered nurses, and approximately 15,000 team members. McLeod constantly seeks to improve patient care with efforts that are physician led, data-driven and evidence-based.
