Job Description

Job Location: 213 West 35th St SCIF Clinic - New York, NY 10001Education
Level: 4 Year Degree
Salary Range: $20.50 - $20.50 Hourly

JOB SCOPE:
Oversees day to day front desk operations of the clinic, scheduling, and billing. Provides excellent customer care.
ESSENTIAL FUNCTIONS:
- Answers clinic phone line during business hours and makes reminder calls as needed
- Communicates with insurance companies in regards to referrals, prior authorizations and other insurance related issues
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
- Maintains office condition and requests repairs as needed
- Provides general support to the clinical staff
- Under the guidance of front desk supervisor manages clinicians’ and prescribers’ schedules.
- Covers front desk as needed
- Takes clients’ referral information, triages urgency of the appointment, verifies insurance
- Runs and distributes reports as assigned by an administrator and clinic supervisor.
- Other duties as assigned by Clinic Director and Clinic Supervisor.

QualificationsSKILLS AND KNOWLEDGE:
- Microsoft Office
- Excellent oral and written communication skills
- Strong organizational and system tracking skills
- Ability to work independently
- Ability to effectively manage time
- Ability to engage client population
- Ability to utilize multiple EHR systems
- Ability to demonstrate flexibility, creativity, and initiative
- Ability to handle multiple tasks and shift between responsibilities
- Ability to work effectively with others and maintain positive professional relationships with service providers in the community.
EDUCATION AND EXPERIENCE:
- Bachelor or Associate’s degree preferred
- Minimum of 2 years of administrative experience