Patient Service Associate (Greater Toronto Area)
Inizio Engage Canada is seeking a Patient Services Associate (PSA) that will visit physicians, nurses, and allied HCPs, focusing on how to help improve the lives of patients. The PSA will connect with various Health Care professionals by providing key knowledge and support in the assigned territory.
Location Greater Toronto Area
12-month contract with potential of renewal
Key Objectives:
Travel within assigned territory to represent the client product(s) in person or virtual (as needed by the program) to health care providers, effectively communicating the most up-to-date, approved messaging about the product’s features, benefits for the patients, clinical benefits and safety information.
Develop territory routing plans to maximize business and increase awareness of clients’ patient services/tools with a holistic approach to the clinic (total office call and networking).
Attend and complete all required and ongoing training in due time.
Adhere to the Innovative Medicines Canada Code of Ethical Practices and regulatory requirements under applicable law including PAAB requirements as appropriate.
Adhere to clients and Inizio Code of Conduct
Education, competencies, and skills required
University degree preferred but not required; relevant experience also considered.
Proven patient‑focused mindset and dedication to high‑quality service.
Highly organized, able to manage multiple priorities with attention to detail.
Collaborative team player who contributes to a positive work environment.
Dynamic, enthusiastic, and passionate about helping others.
Strong work ethic with a consistent track record of reliable performance.
Demonstrated success in previous roles, ideally in service‑or healthcare‑focused environments.
Excellent interpersonal and presentation skills.
Ability to communicate clearly, professionally, and effectively across audiences.
Strong computer literacy, including Microsoft Office, Outlook, and above‑average Excel skills.
Valid driver’s license and access to a reliable vehicle.
Our Benefits:
Salary range: 50-56k + Bonus and car allowance.
About Inizio Engage:
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if /We do the right thing, and we will ask you how your personal values align to them.
To learn more about Inizio Engage, visit us at: https://inizio.health/
Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Welcome to Inizio. Your market-leading commercialization partner, providing tailored, innovative solutions to help health and life sciences companies with their clinical development and commercialization journeys, maximizing patient access.
Leveraging our connected suite of capabilities, our experts guide you through each pivotal moment in your asset’s lifecycle, creating tailored solutions that simplify the complex, unlock value, and enhance treatment outcomes.
