Work Schedule:
Part Time, 16 hours per week. Shifts scheduled Monday through Friday between the hours of 7:30 AM – 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
Pay starts at $20.14 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
• Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
• Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
• Assist patients and their families with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you’ll receive:
• Generous benefits package, including health insurance, and paid time off.
• Professional growth and career advancement opportunities available.
• Free bus pass to get to and from work.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum – One (1) year of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare. Previous experience scheduling of patients. Previous experience with answering phones, greeting clients and customers in person.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health East Madison Hospital – is UW Health’s newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you’re sick, but also to partner with you in health and wellness.
UW Health is an integrated academic health system that is home to the No. 1 hospital in Wisconsin (for the 14th year in a row) as ranked by U.S. News & World Report. We’re made up of six main hospitals, one JOA partner hospital in Madison and two hospitals located within the main hospital in Illinois. We also have more than 90 clinics across Wisconsin and northern Illinois.
UW Health cares for more than 832,000 patients each year and employs more than 25,500 people — one of the region’s largest employers. Many of our 1,800 physicians are faculty members at the University of Wisconsin School of Medicine and Public Health, one of the nation’s highly regarded medical schools.
