Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Location: Kettering, OH
Compensation: Starting at $18.00 an Hour!
Schedule: Monday - Friday 5:00 pm - 9:00 pm | Saturday & Sunday 8:00 am - 6:00 pm | Holiday Rotation Will be Discussed by Manager
Training is Monday - Friday 8:15am - 5:00pm at our Kettering, OH location for 4-6 weeks then you will transition to remote.
HOW YOU'LL MAKE A DIFFERENCE:
At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home.
As a Patient Scheduling Coordinator, the work you do every day makes a difference in the lives of our patients by assisting the field staff provide exceptional care by scheduling visits according to protocol. All patients’ and field staff inquiries or concerns are addressed courteously and promptly adding to the overall outstanding patient experience.
WHAT WE OFFER:
We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.
MAJOR AREAS OF RESPONSIBILITY:
Customer Service: Responds promptly and courteously to all patients’ inquiries or problems and collaborate with administrator/supervisor regarding client concerns or complaints.
Operations: Manage daily workflow in company database and process daily and weekly reports.
Policies: Follow Medicare guidelines including: Low Utilization Payment Adjustment (LUPA), Re-assessment, and 13/19 supervisory visits.
Collaboration: Match patients with a field staff member by determining best match in clinical skill sets and personality.
Compliance: Address missed, declined, unverified, and reassigned visits with field staff
Teamwork: Support co-workers and participate in on-call requirements.
HARD & SOFT SKILLS:
Compassionate communicator with a positive attitude.
Patience is a virtue when working with patients, families, physicians, and coworkers.
Attention to detail is critical, as is being observant and following directions.
Problem solving and create solutions to drive to a course of action.
REQUIREMENTS
High-School graduate or equivalent.
Associate's degree preferred.
At least one year of experience in the Health Care industry and experience in home care is desirable. Capable of all physical demands.
# INDASHN3
We’ll help you put your passion for patient care to work. Apply today!
This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
We’re building partnerships and transforming care. Alternate Solutions Health Network was founded in 1999 by David and Tessie Ganzsarto. We collaborate with health systems in joint venture partnerships to create a post-acute care solution, delivering efficient centralized operations and utilizing a best-in-class software platform.
Our company has been dedicated, since the very beginning, to transforming the quality of care for both our partners and our patients. Our partnerships are built upon four cornerstones for maximizing quality outcomes and financial performance: Growth, Profitability, Quality Outcomes & Satisfaction, Compliance.
By utilizing a centralized operational model we’re able to deliver the highest level of efficiency to our partners. Our model is uniquely suited for success in at-risk and value-based reimbursement models with payers, hospitals and other providers.
Our Vision Story: Inspiring Care at Home
At Alternate Solutions Health Network, we’re not just delivering care—we’re building bridges. Bridges between health systems and home health, between clinicians and their passion for caregiving, and between patients and the lives they long to lead.
At ASHN, our purpose is simple yet profound: Inspiring care at home. We believe on the power of people, and you are the heart of our mission.
Culture of Care
At ASHN, you're part of a team that truly cares. We support your growth with mentorship, leadership development, and a sense of belonging.
Care with a Purpose
As a leader in the home health industry, you'll deliver dignity, independence, and hope to those who need it most. Your work inspires and transforms lives.
Care that Connects
By caring for patients in their homes, you create meaningful connections and provide deeply personal, heartfelt care.
Caring Made Flexible: Your Career, Your Way
Life is unpredictable and we get that. With flexible schedules, pay-per-visit earnings, and room to grow, your career works for you.
