Full time
Day ShiftORIENTATION will require classroom time in Springfield, MA
Position Purpose
Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.
What you will do
Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients
Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms
Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications
Answer telephones and direct calls to appropriate staff
Minimum Qualifications
High School Diploma or equivalent required
2 years clerical experience in a medical field preferred
Minimum of 6 months customer service experience required
Knowledge of medical terminology preferred
Position Highlights and Benefits
40 Hours per Week - 1st shift (Days)
Mostly Mon-Fri but rotating half day Saturday (differentials apply)
Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
