Job Description

Position Summary:

Under the direction of the Charge Nurse or Nursing Director, the Patient Safety Technician works as part of a collaborative, multidisciplinary team providing assistance with patient and unit needs. The Patient Safety Technician also performs a variety of clerical duties and tasks to provide a well-supplied, safe, and clean patient unit.

Qualifications:

Education/ Experience: High School graduate or GED. Current AHA BLS certification required within 3 months.

Other Requirements: Able to communicate effectively. Excellent organizational, customer service, and prioritization skills required. Prior experience in a healthcare setting preferred.

Requirements

Essential Functions Of The Position:

• Provides care, treatments, and services within the LNA scope of practice as delegated and supervised by an LPN/RN.
• Works as part of a collaborative, multidisciplinary team providing efficient and appropriate assistance with patient and unit needs.
• Performs clerical duties and various tasks to maintain a well-supplied, safe, and clean patient unit. Stocks equipment and supplies and monitors for expired items.
• Immediately reports any observed changes in the patient’s behavior or condition to the primary nurse and informs RN/LPN of patient complaints related to health. Calls the appropriate emergency code if needed.
• Performs patient assistance activities related to ambulation and mobilization safely. Assists staff with dressing and undressing patients and secures clothing and belongings per company standard to ensure patient safety.
• Assists with delivery of meal trays and setup.
• Documents all observations, including restraints, in the medical record as instructed and within designated timeframes.
• Ensures patient confidentiality and refrains from discussing patient information with anyone other than the assigned nurse and physician.
• Communicates in a professional and empathetic manner with patients, listens and acknowledges complaints, and refers concerns to the nurse.
• Answers call lights and secures appropriate resources to address patient needs.
• Performs hourly rounding for patient experience and safety checks per unit standard.
• Transports patients within the hospital as needed.
• Answers telephones and completes other clerical duties as assigned.
• Assists with maintenance of overall unit organization and cleanliness.