At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
ModMed is seeking a Patient Safety Specialist to assist in the day to day operations of the Patient Safety program for all areas of ModMed specialty-specific suites of products and services. The Patient Safety Specialist works across multiple departments to identify and analyze patient safety and risk impacts within our EHR software, acquired platforms, and any other ModMed entities.
Jira Review, Analysis of PS Issues and Incidents: Collaborate with our Patient Safety Leadership, Product Management, Product Development, Legal, Medical Directors, and Client Services teams to assist in the review of PS incidents and issues.
Ongoing Data Analysis: Manage the Jira Cloud patient safety dashboards to ensure accuracy, timely triage of tickets, data integrity, and update leadership on any areas of immediate risk. Support the compilation and analysis of patient safety and risk data to identify themes/trends and areas of opportunities under the direction of PS leadership.
Daily Surveillance Activities and Audits: Conduct patient safety audits; analyze findings and audit data as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
Monthly PSQC Prep: Assist in the coordination of the Patient Safety Committee and other governance meetings as directed by the Patient Safety Program Manager and/or VP, Patient Safety.
RCA and Process Improvement: Collaborate with the Patient Safety Program Manager, Product Management, and Product Development teams on the Root Cause Analysis (RCA) action items including providing guidance on solutions, tracking progress, and reporting status to the Patient Safety and Quality Subcommittee.
Education and Training: Partner to present patient safety training and education to the US, Germany, and India teams. Functions as a resource to advise others within Modernizing medicine regarding Patient Safety and Compliance.
Testing and Workflow Review: Follow-up on any findings with key stakeholders through recommendation of system and/or workflow modifications.
Bachelor's degree in Nursing or Pharmacy.
5+ years of clinical experience and a minimum of quality and/or patient safety experience.
CPPS and/or CPHQ, preferred. If the candidate does not possess CPPS or CPHQ, they must acquire the certification within 2 years in the role..
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
At ModMed, we empower medical practices to grow and scale by delivering better patient experiences with cloud, data and AI technologies. Leveraging extensive clinical datasets, we design intelligent software solutions to simplify, automate and streamline clinical workflows and drive practice efficiency. Our specialty-specific EHR, practice management, revenue cycle management and analytics solutions, as well as products for patient engagement, payment processing and marketing, are trusted by over 40,000 providers to drive clinical and operational success. Come visit us at www.modmed.com.
