Job Description

Patient Safety Project Manager UVACH

Job Code: PM3400

ABOUT US

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.

As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.

JOB TYPE

Classification Non Exempt

Supervises Positions: No

Patient Safety Project Manager is responsible for the development and project management of initiatives that enhance patient safety and ensures the implementation of patient safety best practices. This role involves managing and improving patient safety and human factor engineering principles by collaborating with various departments to address barriers to providing a safe environment for patients, team members and visitors. Additionally, the team member will work collaboratively with the Patient Safety Manager to support the patient safety program through standard of work processes and projects related to patient safety.

Competencies

Communication: Demonstrates effective interpersonal communications skills.

• Engages in active listening, asking questions when appropriate.
• Delivers engaging, informative, well-organized presentations.
• Effectively uses various technology communication methods to keep stakeholders informed of progress of projects and/or issues.
• Maintains good working relationships and rapport with project stakeholders, as well as internal and external clients/vendors.

Teamwork Seeks opportunities to increase business satisfaction and deepen relationships.

• Improves team performance by mentoring, training, and motivating in order to facilitate cooperation.

Professional Competency Enhances professional competency through continuing education and researching of material internally or externally.

• Demonstrates strong organizational and time management skills.
• Uses critical thinking to assist in decision making and issue resolution.
• Updates professional skills by taking educational classes as needed.

Patient Safety Administration: provides operational support to the Patient Safety program and coordinates daily organization of the department.

Project Management: Lead and manage specified patient safety projects from initiation through completion, including project planning, execution, monitoring, and reporting. Obtains, consolidates, and maintains project materials and reports in an organized manner. Organizes meetings to keep projects assigned on schedule. Manages projects assigned and collaborates with leaders and other team members. Prepares, organizes, and presents projects, as assigned. Maintains detail and tools to assist leaders in managing budgets. Process documents, prepares reports, trouble shoot issues, reconcile, and collaborates with leaders to ensure proper submission of projects assigned. Data entry into various databases, along with coordination, extraction and merging of data to produce reports requested for projects assigned. This role will manage multiple projects and coordinate applicable administrative details that span across UVA Community Health.

Cross-Departmental Collaboration: Work closely with clinical, administrative, and support teams to address patient safety concerns and support the Patient Safety program in the implementation of solutions. Facilitate communication and cooperation among departments to improve patient safety processes.

Data Analysis: Analyze patient safety electronic submissions surveys, and other data sources to identify trends and issues. Prepare reports and presentations for the Patient Safety Manager.

Policy and Procedure Development: Assist the Patient Safety Manager in the development and refinement of policies and procedures related to patient safety. Ensure compliance with healthcare regulations and best practices.

Training and Development: Design and deliver training programs for staff on patient safety and human factor and error prevention skills. Foster a patient-centric culture within the organization.

The incumbent may be asked to perform additional duties as assigned.

QUALIFICATIONS

Education: high school diploma/GED required; bachelor’s degree preferred.

Experience: 3 years of experience in a healthcare setting required.Licensure: N/A

Additional Skills/Requirements Required: Ability to use Microsoft Office tools, including Microsoft Word, Excel, Access, PowerPoint, Visio. Ability to drive/travel to multiple locations/facilities as needed for project assignments.

Additional Skills/Requirements Preferred: Prior experience managing projects.

PHYSICAL DEMANDS

Physical Demand Code: Sedentary to Light Physical Demand: The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.OTHER

May require the use of safety equipment, such as HEPA mask, for infection prevention: No

On call responsibilities as directed: No

Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes