
Exemption Status:
Non-Exempt
Hiring Range:
$15.00 - $21.16
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations
Schedule Details:
Holidays - Every Other Holiday, Weekends - Every Other Weekend
Scheduled Hours:
2:45-11:15 pm
Shift:
2 - Evening Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
25080 - 0152 MS & ED Patient Observers
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
The Patient Safety Observer is responsible to provide continuous safety observation of patients to which they are assigned. The primary function in this role is to ensure patient safety and comfort. As part of the care team the Patient Observer may be asked to participate in supporting the patients with their activities of daily living, including, but not limited to, ambulating, feeding, and repositioning of patients as directed by nursing. The Patient Safety Observer may engage with the patients if appropriate and can use casual talk, sensory box including cards, coloring books, games. All care is to be documented and communicated through report with the designated staff member. All issues/concerns are to be reported immediately to the licensed clinical charge person.
GENERAL DESCRIPTION: The Patient Safety Observer is responsible to provide continuous safety observation of patients to which they are assigned. The primary function in this role is to ensure patient safety and comfort. As part of the care team the Patient Observer may be asked to participate in supporting the patients with their activities of daily living, including, but not limited to, ambulating, feeding, and repositioning of patients as directed by nursing. The Patient Safety Observer may engage with the patients if appropriate and can use casual talk, sensory box including cards, coloring books, games. All care is to be documented and communicated through report with the designated staff member. All issues/concerns are to be reported immediately to the licensed clinical charge person. WORK EXPERIENCE REQUIREMENTS: Previous position held in healthcare settings (preferred)
EDUCATION REQUIREMENTS: High school diploma or equivalent required. (BLS) certification required within 6 months of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

The flagship member of the UMass Memorial Health system, UMass Memorial Medical Center is the trusted academic medical center of central Massachusetts and the clinical partner of the UMass Chen Medical School. With over 800 beds (including bassinets) and 7,500 caregivers, UMass Memorial Medical Center is dedicated to ensuring the health and wellbeing of our communities across Central Massachusetts. From delivering around the clock lifesaving care to persevering through a pandemic, our commitment to our communities never wanes. We use knowledge and innovation to deliver breakthrough medicine. To make life better for those we serve. We stand for quality, compassion, dignity, opportunity, and fairness. And we are relentless in our pursuit of healing. UMass Memorial Medical Center includes three campuses located in Worcester, MA:
• Hahnemann Campus
• Memorial Campus
• University Campus
With the latest medical technology and support services, we are the tertiary care referral center for central and western Massachusetts. In addition to being the premier source of academic and clinical excellence in primary care, our care teams feature highly trained specialists who are nationally acclaimed for their expertise and leadership in areas such as:
• Cardiovascular care
• Neurosciences, including the region’s only Joint Commission accredited comprehensive
stroke center
• Orthopedics
• Hematology/oncology
• Liver and kidney transplantation
• Children’s services, as part of the region’s only Children’s Medical Center
• Women’s services
• Pediatric newborn medicine and the region’s only level III Neonatal Intensive Care Unit
• Trauma/emergency medicine and the region’s only designated level I trauma center
• Life Flight, New England’s first hospital-based air ambulance
Comprehensive, Award Winning Care in Central Massachusetts