You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the Employee Benefits Guide
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more!
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting. Click here to learn more!
Patient Safety and Peer Review Specialist
PATIENT SAFETY (Billings Clinic Main Campus)
req12413
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $40.91 - $51.14
The Peer Review Specialist is a position within the Patient Safety Department of Billings Clinic. This role serves as a subject matter expert in peer review systems and coordination, supporting the delivery of the highest quality and safest care while promoting transparency, provider engagement, and system-level learning. The Peer Review Specialist collaborates closely with the Peer Review Chair and Patient Safety team to ensure consistency in peer review referrals and reviews, timeliness of responses, and completion of organizational-level process improvement activities identified through the peer review process. Responsibilities include management of peer review case logistics, facilitation of committee processes, cause analysis activities with strong provider involvement, and alignment of peer review findings with Ongoing Professional Practice Evaluation (OPPE) metrics.
Essential Job Functions
• Peer Review Process Management
Coordinate all logistics for peer review cases, including intake through entry into RL event reporting system, tracking, reviewer assignments, documentation, and follow-up communications.
Prepare standardized case packets and summaries for Peer Review Committee (PRC) meetings and maintain accurate, confidential case records in peer review systems.
Monitor case volumes, turnaround times, and completion rates; implement process improvements to ensure timely, consistent, and transparent reviews.
Facilitate expedited or external peer review arrangements as needed, in collaboration with Risk Management.
• Provider Engagement and Education
Serve as a resource for providers regarding peer review processes, expectations, and status updates,
Develop and distribute educational materials to support understanding of peer review and related performance improvement activities.
Coordinate feedback loops and integrate lessons learned from peer review into clinical practice.
• Organizational Learning and Improvement
Track and analyze peer review trends to identify system-level issues and opportunities for improvement.
Partner with Quality, Risk, and other teams to address concerns and implement sustainable solutions.
Support the development and monitoring of OPPE metrics linked to peer review outcomes.
• Patient Safety Integration
Collaborate with the Patient Safety team in facilitating cause analysis processes where provider involvement is significant and systems opportunities are identified during reviews.
Assist in managing RL event reporting system, specifically the Peer Review module, and coverage into patient safety and RCA modules as needed to support departmental needs.
Support patient safety initiatives by applying knowledge of high reliability organizing (HRO) principles, process improvement, and quality standards.
• General
Participate in short- and long-term departmental planning and policy development.
Maintain competency in organizational, departmental, and external agency standards relevant to job performance.
Support and model behaviors consistent with Billings Clinic’s mission, vision, values, and service expectations.
Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Performs all other duties as assigned or as needed to meet the needs of the department/organization.
Minimum Qualifications
Education
• 4 Year / Bachelors Degree (BSN) in Nursing
Experience
• Five (5) years of RN experience in a clinical setting.
• Experience with peer review processes or formal healthcare leadership preferred.
• Experience in patient safety, quality, performance improvement, and/or risk management preferred.
Certifications and Licenses
• Current Montana state license as Registered Nurse or ability to obtain.
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Minimum Qualifications
Education
• 4 Year / Bachelors Degree (BSN) in Nursing
Experience
• Five (5) years of experience in a health-related field, preferably with clinical experience.
• Experience with peer review processes or formal healthcare leadership preferred.
• Experience in patient safety, quality, performance improvement, and/or risk management preferred.
Certifications and Licenses
• Appropriate licensure/certification must be in good standing.
Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus
Billings Clinic is committed to
being an inclusive and welcoming employer, that strives to be kind, safe, and
courageous in all we do. As an equal opportunity employer, our policies and
processes are designed to achieve fair and equitable treatment of all employees
and job applicants. All employees and job applicants will be provided the same
treatment in all aspects of the employment relationship, regardless of race,
color, religion, sex, gender identity, sexual orientation, pregnancy, marital
status, national origin, age, genetic information, military status, and/or
disability. To ensure we provide an accessible candidate experience for
prospective employees, please let us know if you need any accommodations during
the recruitment process.
Billings Clinic is Montana’s largest health care system the first and only Level I Trauma Center serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, Billings Clinic is governed by a board of community members, nurses and physicians. Billings Clinic is an integrated multi-specialty group practice with a 304-bed hospital and Level I trauma center. Billings Clinic has more than 4,600 employees, including more than 480 physicians and advanced practitioners offering more than 80 specialties.
Billings Clinic has 14 regional partnerships, including management agreements with 13 Critical Access Hospitals and one outpatient clinic. In addition, we conduct approximately 110 specialty care clinics per month at 21 different regional locations for residents of rural Montana, Wyoming, and North Dakota. We were designated as the first Magnet organization in Montana in 2006, and are a member of the Mayo Clinic Care Network.
Billings, Montana is a friendly college community located near the magnificent Rocky Mountains with great schools, safe neighborhoods, short commutes and abundant family activities. Exciting outdoor recreation is just minutes from home. Come enjoy 300 days of sunshine!
