B aptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.
To learn more about Baptist Health, visit us at https://www.baptistfirst.org
Highlights:
The Patient Services, Team Lead shall be responsible to oversee the overall activities of the Patient Access department. This individual shall provide training and in-service education to employees. The Team Lead will coordinate with either the clinic leadership or Patient Access leadership to maintain appropriate staffing to ensure no interruption in workflow. This position may have additional duties assigned that are within scope of the role.
Education / Experience
High School diploma or equivalent required. Previous experience in a hospital or medical practice patient access related role required. Experience in health information management, registration, collections, or scheduling preferred.
License / Certification
None
Knowledge, Skills, and Abilities
Strong computer skills with experience utilizing MS Office programs, EMR, and other relevant computer systems.
Strong team leadership skills, strong organization, interpersonal, and customer relations skills.
Ability to interact with patients and guests to promote a positive experience.
Must be able to meet strict deadlines.
Strong analytical and problem-solving ability, and excellent organizational skills.
Must be able to complete multiple tasks simultaneously.
Ability to remain calm in difficult situations.
Strong written and oral communication skills, proficient computer skills, proven track record of successful performance.
Ability to understand complex multifactor situations and bring appropriate solutions.
Ability to work both independently and in a team environment.
Primary Location:
Baptist Health Neurological Clinic
Job:
Patient Registration, Team LeadPatient Services, Team Lead
Job Type:
Regular-Full time
Shift
First Shift (United States of America)
Baptist Health is the largest health care system in Central Alabama and a proud affiliate of the UAB Health System. With more than 600 highly respected and experienced physicians on the medical staff, Baptist Health provides residents of Central Alabama with access to advanced treatments, technologies, and cutting-edge medical care close to home. The 775-bed health system has a regional service area of 14 counties with approximately 700,000 people. Baptist Health's family of health care services includes three acute care hospitals, a regional cancer center, a free-standing psychiatric hospital, a joint venture surgical center, a network of ambulatory clinics, outpatient imaging centers, urgent care facilities, wound care services, rehabilitation, and home care services.
Some of our recent accolades include:
• Forbes Top Employer in Alabama
• Top 100 Hospital and Top 15 Health System (Truven Health)
• Nationally-certified Stroke Center (Joint Commission)
• Blue Distinction + Center for Hips and Knees (Blue Cross Blue Shield)
• Gold Plus Stroke Quality Achievement Award (American Heart and Stroke Associations)
• CHIME Award ﹘ Most Wired Health System
