Why Choose Us? #TSC
Benefits:
We are seeking a dedicated and detail-oriented Patient Referral Specialist to join our healthcare team. In this vital role, you will serve as a key point of contact for patients, healthcare providers, and insurance companies to ensure smooth and efficient referral processes. If you are organized, compassionate, and committed to providing excellent patient care, we invite you to apply and become part of our supportive healthcare environment.
Key Responsibilities:
- Coordinate and process patient referrals to specialists, laboratories, and other healthcare providers
- Verify insurance coverage and obtain necessary authorizations for referrals
- Communicate effectively with patients, providers, and insurance companies to facilitate timely appointments
- Maintain accurate and up-to-date referral records in the electronic health record (EHR) system
- Follow up on pending referrals to ensure completion and address any issues that arise
- Educate patients about referral procedures and assist with scheduling and documentation
- Collaborate with healthcare teams to ensure seamless patient care transitions
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional healthcare-related certifications are a plus
- Proven experience in patient coordination, medical office administration, or related roles
- Strong knowledge of insurance processes, authorization procedures, and healthcare regulations
- Excellent communication and interpersonal skills
- Exceptional organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in electronic health records (EHR) systems and Microsoft Office Suite
Join our organization and be part of a compassionate team committed to delivering exceptional patient care. We offer opportunities for growth, ongoing training, and a supportive work environment dedicated to your professional development.

With more than 100 providers Resurgens Orthopaedics is Georgia's largest orthopaedic practice. Resurgens' physicians provide care at 24 locations throughout the Atlanta metro area. Specialty areas include spine and back care, joint replacement, sports medicine, hand, foot and workers' compensation. Resurgens provides full service medical care including rehabilitative therapy and imaging services.