Success in this role is measured by delivering exceptional patient experiences through consultative conversations, regulatory compliance, accurate documentation, and consistent execution—not solely by patient acceptance rates. While helping patients move forward with therapy is an important objective, a well-executed conversation may also result in an informed decision to decline treatment. Consultants are evaluated on their ability to provide clarity, establish realistic expectations, explain financial responsibility, and ensure every patient understands their available options and next steps.
Consultants are expected to use approved scripts as a framework for delivering accurate and compliant information, not as a word-for-word conversation guide. They should adapt their communication style to the individual patient while ensuring all required disclosures, compliance elements, and consent requirements are consistently met. Every interaction should clearly explain the patient's care pathway, insurance process, and next steps without creating confusion or making commitments outside Altivera's control.
SALARY: $23.00 to $25.00 per hour
Zynex, Inc. founded in 1996, engineers, manufactures and markets neuro-diagnostics, stroke rehabilitation, pain management and cardiac monitoring devices within three subsidiaries. Zynex Medical is a provider of electrotherapy products for home use. Zynex Monitoring Solutions develops products for cardiac monitoring for use in hospitals. Zynex NeuroDiagnostics develops devices for EMG and EEG diagnostic applications within neurology disciplines.
Zynex Medical's product line is fully developed, FDA/CE cleared, commercially sold, and has been developed to uphold the Company's mission of improving the quality of life for patients suffering from impaired mobility due to stroke, spinal cord injury, or debilitating and chronic pain. Zynex Monitoring Solutions and Zynex NeuroDiagnostics are currently both in the development stages without any significant revenues.
