New York, New York
Day (United States of America)
Make a Lasting Impression
Bring your talents to NewYork-Presbyterian/Columbia University, and help drive the success of our PACU. Following complex and rarely seen surgeries, our Team sets standards for post-operative care. Approximately 70–90 patients are admitted to the PACU each day. We experience a particularly high case mix index because of our reputation for surgical quality and care. Demonstrate what it means to be part of a team and raise the bar for patient care.
Patient Navigator – PACU - Mid Shift
As a Patient Navigator, you'll discover what sets us apart - passion for the individuals and families in our care. Our mission is to provide our greater community with excellence in post operative care, patient safety, education, clinical research, and science. As part of this mission, the Patient Navigator seeks to empower and educate patients on how best to access and utilize healthcare services; to support patients and their caregivers to achieve a successful plan for continuity of care; and to optimize appropriate health and social service resources.
The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment. Coordinates appointments, provides logistical support, responsible for booking surgical procedures, acts as a liaison between the patient and surgical team, directs patient inquires to appropriate staff, and facilitates collection of medical records, insurance, and financial information. This position includes direct contact and communication with patient, in person, on telephone or via e-mail. Join our Perioperative Services Team, and help us deliver superior customer service to our diverse local community.
This is a full-time position working 12:00pm-8:00pm Monday-Friday at NewYork-Presbyterian/Columbia University Irving Medical Center.
Preferred Criteria
Fluent in Spanish
Experience in a healthcare setting working directly with patients
Bachelor's degree or equivalent work experience
Required Criteria
High School diploma or GED
Diverse and culturally sensitive customer service skills
Microsoft Word and Excel skills
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
NYP will not reimburse for travel expenses.
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2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek
NewYork-Presbyterian Hospital is an equal opportunity employer.
Salary Range:
$21.35 - $34.15/Hourly
It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
At NewYork-Presbyterian, we put patients first. It’s the kind of work that requires an unwavering commitment to excellence and a steady spirit of professionalism. And it’s a unique opportunity for you to collaborate with some of the brightest minds in health care, while building on our success as one of the nation’s best hospitals.
A career here is one that helps improve the lives of countless human beings throughout the world. From preventive, inpatient and ambulatory care, to technology management and beyond, all of our work is essential to the delivery of top-notch care.
Representing a wide range of fields, our talented employees collaborate across several facilities within our network, including:
• NewYork-Presbyterian/Columbia University Irving Medical Center
• NewYork-Presbyterian/Weill Cornell Medical Center
• NewYork-Presbyterian Allen Hospital
• NewYork-Presbyterian Brooklyn Methodist Hospital
• NewYork-Presbyterian Hudson Valley Hospital
• NewYork-Presbyterian Komansky Children's Hospital of Children's Hospital of New York
• NewYork-Presbyterian Lower Manhattan Hospital
• NewYork-Presbyterian Morgan Stanley Children’s Hospital of Children's Hospital of New York
• NewYork-Presbyterian Queens
• NewYork-Presbyterian Westchester
• NewYork-Presbyterian Westchester Behavioral Health
No matter where you work within our organization, you’ll enjoy inspirational and supportive leaders, the latest in technology, and a benefits package that fosters true work-life balance. These are just some of the many reasons why employee engagement and patient satisfaction are at all-time highs within our hospital. Explore our life-changing careers today, and discover the promising future ahead.
