Wellstar Health System

Patient Navigator - Orthopedics - Augusta

Wellstar Health System  •  United States (Onsite)  •  1 hour ago
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Job Description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Various (United States of America)

Job Summary:

The Patient Navigator-Orthopedics is an experienced clinical professional who provides guidance and education to patients and families, as well as a variety of direct and indirect patient care activities for an assigned provider and orthopedic service (shoulder, hand, spine, joints, non-surgical, sports medicine, pediatrics, podiatry). This position is responsible for assisting the patient throughout the duration of care and serves as the main contact for the patient. The Patient Navigator-Orthopedics has the significant responsibility of and accountability for managing the service for the provider.

Core Responsibilities and Essential Functions:

Coordination of Care: Helps patient coordinate appointments across multidisciplinary care teams and refers them to internal/external resources as needed. Acts as a liaison between patient, nurses, physicians, allied health professionals, and others on the care team. Collaborates with team to develop a comprehensive care plan based on the patients individual needs and preferences. Patient Advocacy: Serves as the primary educational resource for patients and families on care provided. Communicates relevant information to patients, family-member, physicians, and members of the patient care team. Addresses patient concerns and questions they might have concerning care. Provides education strategies to encourage a sense of empowerment. Patient Advocacy: Serves as the primary educational resource for patients and families on care provided. Communicates relevant information to patients, family-member, physicians, and members of the patient care team. Addresses patient concerns and questions they might have concerning care. Provides education strategies to encourage a sense of empowerment. Performs clinical duties to include, but not limited to obtaining vital signs, administering limited profile of medications/injections per approved policy, performing simple diagnostic tests, collecting specimens, drawing blood, cleaning equipment, ordering/stocking supplies, and maintaining exam rooms. Must understand the basics of proper fitting and bracing and may be trained to apply DME. Coordinates with surgical team to ensure appropriate sets and pre-op plans are communicated, discusses post operative expectations at pre-op visit, organizes pre-op patient information packets for surgery, coordinates with the tissue bank to assure correct grafts/biologics for surgical cases. Enters orders for provider to co-sign, documents patient discussions in the medical record, completes FMLA/Short Term Disability/home bound paperwork. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

  • Accredited Program Medical Assisting

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

  • BLS-I - Basic Life Support - Instructor or BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support
  • CMA (AAMA) - Cert Medical Assistant or RMA (AMT) - Registered Medical Assistant or CCMA (NHA) - Certified Clinical Medical Assistant or NCMA (NCCT) - National Certified Medical Assistant or NRCMA (NAHP) - Nationally Registered Certified Medical Assistant

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 2 years experience as a medical assistant. Required and

Required Minimum Skills:

Excellent interpersonal skills. Ability to communicate clearly and effectively with patients and other internal/external parties in a professional, courteous and friendly manner at all times. Must be detail-oriented and highly organized.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Wellstar Health System

About Wellstar Health System

At Wellstar Health System, our mission is to enhance the health and well-being of every person we serve. Nationally ranked and locally recognized for our high-quality care, inclusive culture and world-class doctors and caregivers, Wellstar is one of the largest, most integrated healthcare systems in Georgia.

Our specialists and primary care providers work in a multidisciplinary environment with nearly 30,000 diverse team members throughout our hospitals, health parks and medical offices. Communities can also access our outpatient centers, a pediatric center, nursing centers, and hospice and home care services. We’re proud to be home to the second-largest Emergency Department in the country, as well as being the only system in Georgia operating multiple trauma centers.

We’re also known for our exceptional work culture, featured on the Great Places to Work®, Fortune 100 Best Companies to Work For® and the Seramount Best Company for Multicultural Women® lists. We continue to attract the best and the brightest in healthcare.

At a time when our industry is changing rapidly, Wellstar remains committed to exceeding expectations from our patients and team members, while transforming healthcare delivery. We stand behind our values to serve with compassion, pursue excellence and honor every voice.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Marietta, Georgia
Year Founded
1993
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