Job Description

Job Location: Torrance Campus - Torrance, CA 90502
Position Type: FT 100% - 40 hours per week (FT Benefit)
Salary Range: $25.00 - $28.00 Hourly

Description About Us: The Lundquist Institute for Biomedical Innovation at Harbor-UCLA Medical Center is a leading nonprofit biomedical research organization located in Torrance, California. Affiliated with UCLA’s David Geffen School of Medicine and partnered with Harbor-UCLA Medical Center, our investigators conduct cutting-edge research in areas including rare diseases, gene and cell therapies, metabolic disorders, and more. Through strong collaborations with community partners, CTSI, and the CIRM Alpha Clinic Network, we translate discoveries into real-world health solutions, improving outcomes for underserved populations and advancing equitable access to innovative treatments.

Requirements:
- Bachelor’s degree in health sciences, social work, community health, or related field preferred
- One to three years’ experience in patient navigation, clinical trial support, community health, or patient advocacy
- Experience working with diverse populations, rare diseases, or clinical trial participants preferred
- Bilingual in English and Spanish
Knowledge/Skills/Abilities:
- Knowledge and understanding of research ethics, patient confidentiality, and human subjects’ protection principles
- Demonstrated ability to communicate effectively with patients, families, and clinical/research teams from diverse backgrounds
- Ability to foster trust and build relationships with patients, community members, and partners
- Demonstrated cultural competency and sensitivity in supporting underserved populations
- Ability to manage multiple cases under deadlines while maintaining accuracy and empathy
- Ability to work independently and as part of a multidisciplinary team
- Ability to adapt to changing priorities in a fast-paced clinical/research environment
- Proficiency in Microsoft Office and electronic health record/navigation systems preferred
- Ability to travel occasionally for patient accompaniment or community events
- Demonstrated cooperative behavior and positive problem-solving skills
- Available to work dependable, flexible shift
Basic Duties and Responsibilities or Purpose of Position:
- Support patients and families in clinical trial enrollment, screening, and participation in SoLA-CCERM regenerative medicine trials
- Communicate effectively with patients to understand perspectives, address barriers, and provide education on trials and processes
- Accompany patients to study visits at Lundquist-Harbor CTRC and coordinate transfers/referrals to UCLA Health Alpha Clinic as needed
- Coordinate with disease-specific experts, Harbor physicians, and the CIRM Patient Support Program to facilitate seamless care
- Receive training from physician experts and patient advocacy groups to enhance support capabilities
- Assist in collecting patient feedback and metrics for program evaluation
- Serve as liaison between patients, clinical teams, and community partners
- Contributes to the overall success of the SoLA-CCERM program by performing all other duties as assigned.
Please ensure your application is complete and signed; incomplete submissions will not be considered.
Position requires a background check and health clearance
Equal Opportunity Employer/Affirmative Action/Drug-Free Workplace