Scheduled Weekly Hours:
24
Join Emplify by Gundersen as a Patient Liaison - Family Medicine, La Crescent
Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our Family Medicine department, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count.
What's Available:
6 FTE (24 hours/week)
Shift: Monday-Friday, Days (no weekends!)
Hours: Rotating between 7:00am-4:30pm
Location: This position will have a home base of La Crescent with occasional travel to Houston, Spring Grove or Harmony depending on clinic need.
What you will do:
Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
Provide top-tier customer service through phone, in-person, and digital interactions
Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
Be a key part of a team that values empathy, efficiency, and excellence
What you will get:
Starting pay of $17.93/hour with increase based on experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
Work/Life balance to love what you do and where you live.
What you need:
High School Diploma or equivalency
1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.
Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.
I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.
Equal Opportunity Employer
We united with Bellin Health in 2022 to form Emplify Health. We are a not-for-profit, patient-centered healthcare network with headquarters in Green Bay and La Crosse, Wis. We deliver primary, specialty and emergency care in 11 hospitals and more than 100 clinics in Wisconsin, Minnesota, Iowa and Michigan’s Upper Peninsula.
Here, we amplify empathy.
In every interaction, you'll feel our relentless commitment to healthy people and thriving communities.
