Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

An exciting function within Roche, bringing added value for patients, the ecosystem & Roche!

Healthcare continues to change: radical innovation, increased openness to change, increasing patient empowerment, multiple sources of medical information, and pressure on public spending. As a result of all this, the needs of our stakeholders continue to evolve.

The Patient Journey Partner (PJP) is at the center of the new Roche organization, bringing in actionable customer insights to the organization to ensure value creation for patients, the ecosystem, and Roche.

What is the impact of a Patient Journey Partner?

• The PJP is an empowered leader operating within a cross-functional business team and the local face of Roche. S/He partners closely with all stakeholders directly touching the patient journey in the ecosystem, gaining a deep understanding of their needs to connect Roche’s capabilities to co-create meaningful solutions that support the triple-win ambition.
• The PJP role focuses on in-depth scientific discussions, product promotion, and partnerships/projects.
• The PJP stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner. Product discussions form the basis and help us to understand the journey of patients going through treatment.
• Profoundly understand the ecosystem (both public and private) needs and co-create solutions with external stakeholders.
• Establish trust & credibility with ecosystems based on partnerships and a common purpose for better access to novel care.
• Educate & provide targeted information to stakeholders, enabling them to make informed decisions.
• Deliver care support around the patient’s journey based on insights brought from the ecosystems.
• Optimize End-to-End (E2E) experience for the care ecosystem through account by uncovering needs and connecting dots of care ecosystem abilities.

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Your ambition and profile?

• You demonstrate personal purpose around improving the patient journey, as well as a strong passion to create value and impact on the ecosystem, for patients, and for Roche.
• You show a growth mindset, and you are able to learn and unlearn quickly, take risks, and experiment. You know how to contribute to the learning cycle by sharing knowledge with others inside and outside Roche.
• You show an enabler mindset, leveraging the internal and external networks to create value, sharing back, and scaling. You are a team player, and you excel in teamwork and collaboration with direct business team members and beyond, ensuring high-performing teamwork
• You can boldly act on key decisions and opportunities and boldly stop any activity that is not adding value. Ability to say “No” to stakeholders when the triple win value is not predictable/foreseen.
• You demonstrate a strong entrepreneurial mindset with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand).

Knowledge:

• Oncology knowledge is preferred.
• You enjoy a robust understanding of medical affairs, access strategies, and tactics, including clinical research.
• You have a solid understanding of regulatory and compliance topics to ensure adherence to laws, regulations, and industry standards.

Skills:

• You have a strong business acumen with the desired expertise in commercialization, medical, and customer experience excellence. The ability to understand and leverage digital means and tools is desired, as well as deep experience in agile ways of working.
• You demonstrate excellent stakeholder engagement skills, including partnering with Therapeutic Area Experts and organisations.
• You are fluent in Turkish (and preferably in English too), so collaborating internally across the broader Roche enterprise is a must.
• You hold a university degree
• You display integrity in everything: i.e., open, honest, ethical, and genuine.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.