Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Location: Field-Based (Ireland)

Contract Type: 1 Year Fixed Term Contract (FTC)

Role Type: Full-Time, Field-Based Promotional Role

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Promotional customer facing role unlocking value along patient journeys

The Patient Journey Partner (PJP) is at the centre of the new Roche organisation, directly accountable for delivering better outcomes for patients, their community, the ecosystem and the organisation, faster. The PJP is the primary point of contact and the local face of Roche, partnering closely with all stakeholders who directly touch the patient journey in a given therapeutic or disease area, gaining a deep understanding of their needs in order to maximise value creation.

This role is field-based and locally embedded in the ecosystem.

Mission and responsibilities

As Patient Journey Partner, you drive the field-based realisation of disease area outcomes, leveraging local network expertise to deliver a 'Triple Win' for patients, the ecosystem and Roche. Your key responsibilities will include:

Bringing True Value to Patients and Stakeholders

• Responsible for the field-based realisation of outcomes for a given therapeutic area, creating value via a Triple Win approach.

• Responsible for promotional engagement as well as gathering related insights to help inform the development and delivery of therapeutic area outcomes.

• Acts as a system thinker, overseeing the patient journey in its entirety and identifying shared purpose among stakeholders.

Trusted Partnership & Stakeholder Engagement

• Acts as a trusted partner and the primary (though non-exclusive) point of contact between stakeholders and Roche.

• Co-creates solutions in partnership with external stakeholders, in compliance with applicable rules and regulations and in alignment with internal stakeholders.

• Brings the outside in, working with partners to uncover opportunities to transform outcomes for patients via the Triple Win, faster, drawing on local and network expertise and collaborating with other PJPs where needed.

• Liaises closely with internal and external stakeholders to realise sustainable access to healthcare for patients across the patient journey for products post-license.

• Ensures great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

• Lives the Visionary, Architect, Coach, Catalyst (VACC) model.

Product Stewardship & Lifecycle Support

• Stewards Roche's products through their lifecycle and supports their appropriate use in a factual and balanced manner.

• Facilitates the provision of information on disease area and relevant Roche solutions upon request.

• Strategically prioritises projects and initiatives and delivers on these to improve patient outcomes.

Who are you

You are a system thinker and deep listener with a genuine passion for improving the patient journey and creating value and impact across the ecosystem. You think at an enterprise level, beyond boundaries and borders, bringing the best possible outcomes both to the local health environment and, more broadly, across Roche globally.

In addition, you bring the following skills & experience:

• Excellent stakeholder engagement skills, including experience partnering with Therapeutic Area Experts (TAEs) and organisations.

• Strong knowledge of the healthcare sector and demonstrated leadership skills.

• Strong business acumen and a focus on customer experience excellence.

• Understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.

• Broad knowledge and understanding of Roche's present portfolio and future pipeline, enabling you to work on future-based solutions.

• Good understanding of medical affairs strategies and tactics, including clinical research.

• Ability to understand and leverage digital means and tools is desired; experience in agile ways of working is also desired.

• Practical understanding of digital innovation methodologies.

• Strong entrepreneurial mindset with outstanding partnering capabilities, including coaching, consulting, and the ability to deeply listen, question and understand.

• A growth mindset — able to learn and unlearn quickly, take risks, experiment, and share knowledge with others inside and outside Roche.

• Self-managed and self-directed, with a strong display of integrity in everything you do.

• Fluent in English.

• University degree (scientific, economic or business). An advanced degree in Life Science and/or MBA is a plus.

• Full clean driving licence.

You take personal responsibility for maintaining high ethical standards and operating in compliance with local and global Roche policies, including the Roche Group Code of Conduct, Quality Management System and the IPHA Code of Practice for the Pharmaceutical Industry.

Who we are

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advancing science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.