Job Description

Play a critical role in keeping patient care moving forward. As a Patient Flow Coordinator, you'll work closely with clinical staff to coordinate patient flow efficiently and accurately. Your work directly impacts patient access, operating room utilization, and the overall success of Guthrie servcies.

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well-being, including:

• Best Places to Work 2025 – Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 – Newsweek
• America's Best-In-State Employers (PA) 2025 – Forbes
• America's Best Employers for Healthcare Professionals 2025 – Forbes
• America's Best Employers for Women 2025 – Forbes

Schedule & Coverage:

Full-Time, Day Shift, M-F Day 7:30AM-4:00PM

Benefits That Matter:

• Medical, Dental, and Vision coverage starting the first of the month after hire
• PTO starts Day 1
• Voluntary 403(b) Retirement Plan with Employer Match through Fidelity
• Employee Assistance Program providing confidential support for personal and professional well-being
• Shift Differentials and Premiums for evenings, nights, weekends, and float coverage
• Friendly, inclusive work family where you'll feel valued and supported

Position Summary:

Responsible for communicating with the ambulatory surgery unit and the operating room in regards to the flow of the surgical patients. Responsible for communicating with the Endoscopy prep and recovery unit in regard to the flow of the Endoscopy patients. Communicates with patients and families to keep them updated related to the progression of the surgical/endoscopic schedule and notifies of any delays or alterations in the schedule. Collaborates with providers and clinic schedulers regarding patient scheduling to prevent patient delays.

Education, License & Cert:

High school education or GED required.

Experience: At least two years' experience working with patients.

Essential Functions:

1. Demonstrates strong communication and organizational skills.
2. Provides coordination of the surgical/Endoscopy schedule.
3. Actively participates maintaining a safe environment.
4. Demonstrates organizational and time management skills.
5. Recognizes and reports potential or actual problems in a timely manner.

Other Duties:

1. Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
2. Assists in the orientation of new employees.
3. Seeks supervision and guidance when appropriate.
4. Demonstrates willingness to accept non‐routine work assignments as appropriate.
5. It is understood that this description is not intended to be all inclusive, and that other duties may be assigned as necessary in the performance of this position.

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Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.