Job Description

Jefferson Healthcare

Patient Financial Services Supervisor

Announcement #328829

Jefferson Healthcare is seeking an experienced Patient Financial Services Supervisor In this key role, you will be the frontline operational leader responsible for daily billing resolution and accurate claim submission, remit and cash posting, and accounts receivable follow-up at Jefferson Healthcare. This role focuses on optimizing staff productivity, ensuring claim accuracy, and fostering a high-performance culture within the billing office. The Supervisor translates departmental KPIs into daily workflows, providing direct coaching and technical support to the billing and posting staff to ensure Jefferson Healthcare meets its cash collection and AR aging goals.

We're looking for someone who can strike the balance between having the necessary technical skills to be hands-on in supporting the team, while also demonstrating the leadership skills needed to guide the team in improvements to AR aging and work queue processing -- help us understand how you can be a part of this!

What we have to offer:

• A Full-Time, Exempt Leadership Role where your expertise truly makes an impact
• Competitive, Guaranteed Salary
• Outstanding benefits, including employer contribution to your retirement account and low insurance premiums for individuals and families. Benefits package is ranked in the top 1% in the state!
• Generous paid time off and more

Jefferson Healthcare is one of the top employers on the beautiful Olympic Peninsula and near Seattle, Victoria, BC, and Vancouver. We are a DNV-accredited, 5-star rated 25-bed Critical Access Hospital with six rural health clinics and a wide scope of specialty services; we provide exceptional care for more than 33,000 residents of East Jefferson County.

Port Townsend has been named as "one of the coolest small towns in America" with good reason. There are festivals all the time, endless recreational/hiking/skiing/sailing activities, great places to eat, and a strong and vibrant community feel. Surrounded by water and in close proximity to the Olympic National Park, Port Townsend offers access to a myriad of outdoor mountain and water adventures.

What we are looking for:

• High school graduate or GED equivalent
• Two years of hospital billing experience required
• Leadership experience required
• Excellent communication skills
• Continuing education and/or licensing requirements: stay abreast of industry standards and trends
• Associate's or Bachelor's Degree in Business Management, Health Administration, or related field highly desired

Learn more about Jefferson Healthcare here

Open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

Disclaimer As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.

Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.