Research and resolve accounts that are in a credit balance status. Research and resolve all refund requests. Post refunds and recoupments. Identify and provide communication and education on trends identified on the credit balance report. Demonstrate understanding of the revenue cycle and the responsibility and goals of each area and how they impact the revenue cycle. Perform other duties as assigned.
High school diploma or equivalent
Detail oriented, analytical and ability to problem solve. Excellent written and oral communication skills. Working knowledge of Microsoft Word and Excel or equivalent.
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
