The Iowa Clinic

Patient Experience Representative - Dermatology (Full-Time)

The Iowa Clinic  •  Waukee, IA / West Des Moines, IA (Onsite)  •  2 hours ago
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Job Description

Looking for a career where you love what you do and who you do it with? You’re in the right place.
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
 
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
 
Think you’ve got what it takes to join our TIC team? Keep reading…
 
A day in the life…
 
Wondering what a day in the life of Patient Experience Representative in Dermatology at The Iowa Clinic might look like?
 
  • Arrive at work in the morning - no night shifts here! 
  • Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes.
  • This position will also serve as a resource for registration, scheduling and clinical staff.
  • Strives to create The Iowa Clinic Experience with each interaction.
  • Leave in the evening – hooray for working standard clinic hours!
This job might be for you if…
Education
  • High School diploma or equivalent required.
Qualifications
  • Medical office experience or hospital clerical experience necessary.
  • Medical terminology preferred.
  • Highly motivated to work in a healthcare setting.
Bonus points if…
  • You love exceeding people’s expectations
  • You enjoy having fun where you work
  • Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
 
What’s in it for you
  • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  • Employee incentives to share in the Clinic’s success
  • Generous PTO accruals
  • and paid holidays
  • Health, dental and vision insurance
  • Quarterly volunteer opportunities through a variety of local nonprofits
  • Training and development programs
  • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
  • Monthly departmental celebrations, jeans days and clinic-wide competitions
  • Employee rewards and recognition program
  • Health and wellness program with up to $350/year in incentives
  • Employee feedback surveys
  • All employee meetings, team huddles and transparent communication
The Iowa Clinic

About The Iowa Clinic

The Iowa Clinic is the largest physician owned multi-specialty group in Central Iowa with more than 250 physicians and healthcare providers practicing in 40+ specialties. The Iowa Clinic partners with local medical centers and hospitals to provide leading edge healthcare to the patients of Central Iowa. Our physicians and staff are committed to providing the highest quality of medical care while ensuring exceptional customer service. There is a choice when it comes to their healthcare which is why we strive to consistently meet the needs and surpass the expectations of our patients.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
West Des Moines, IA
Year Founded
1994
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