Our Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager.

Job Summary:

We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success
requires
strong communication
skills, comfort working with cross-functional teams, and the ability to quickly learn,
retain
, and apply
new technologies
and systems (including Ariba, Fiori, and SAP).

Key Responsibilities

• 
  Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirements

• 
  Develop and execute patient recruitment and retention strategies for clinical trials and programs

• 
  Provide project leadership, including cross-functional collaboration, process improvement, and issue resolution

• 
  Make informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and
  determining
  next steps based on fact-dependent parameters

• 
  Work across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and
  retaining
  how to navigate each

• 
  Support records management, documentation, and compliance, as well as administrative coordination as needed

• 
  Operate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelines

• 
  Take direction and feedback well, applying learning quickly and
  retaining
  instructions to continuously improve delivery

• 
  Handle high-volume, repeatable processes with accuracy, efficiency, and attention to detail

Qualifications

• 
  5+ years of management or coordination experience in clinical trials

• 
  3+ years of patient engagement experience, including recruitment and retention strategies

• 
  Strong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP)

• 
  Strong knowledge of clinical trial protocols, processes, and regulatory best practices

• 
  Demonstrated experience developing and executing patient recruitment and retention strategies

• 
  Proven project leadership, cross-functional collaboration, and process improvement experience

• 
  Quick learner and independent self-starter who can self-manage and self-teach

• 
  Strong critical-thinking skills and sound judgment in fact-dependent situations

• 
  Comfortable working in a deadline-driven environment with shifting priorities

• 
  Collaborative team player who also works well independently

• 
  Strong interpersonal and communication skills

Key Requirements for this role:

• 
  Hybrid (Indianapolis, IN)

• 
  5+ years of clinical trial experience

• 
  3+ years of patient engagement experience

• 
  Project management and/or clinical coordinator experience

• 
  Proven comfort in Technology
  i.e.
  Excel, SharePoint, and strong ability to learn
  new technologies
  from provided learning materials including SAP Ariba, Fiori

• 
  Strong communication
  skills and friendly communication

• 
  Nice to
  have:
  young and friendly

Other Details:

• 
  Schedule: Full Time

• 
  Work Setup: Hybrid in Indianapolis, IN

• 
  Contract Length:
  18 months
  with
  possible extension