Job Description

Internal Job Description

The Patient Engagement Lead is responsible for executing and implementing patient engagement strategies for assigned therapeutic area. This role drives operational excellence in patient engagement initiatives, collaborates cross-functionally to ensure successful delivery of patient-centric programs, and contributes to the overall patient engagement framework while leading specific workstreams.

KEY RESPONSIBILITIES

Execution & Governance

• Implement the Sanofi China Unified Patient Engagement Framework within assigned area, ensuring strict compliance with legal and regulatory requirements

• Apply standards, KPIs, and compliance guardrails for assigned initiatives

• Monitor performance metrics and generate insights to improve patient engagement effectiveness

• Ensure alignment between therapeutic area priorities and overall patient engagement strategy within ethical boundaries

Platform & Shared Services

• Lead specific aspects of the related Digital Platform implementation

• Manage the deployment of standardized and compliant Access Solutions Toolkit components

• Drive adoption of shared services across business units with appropriate safeguards and controls

External Ecosystem & TA Tailored Patient Engagement

• Lead and cultivate transparent and compliant strategic external partnerships

• Implement compliant patient segmentation strategies for assigned therapeutic area to increase disease awareness

• Design and optimize multichannel patient journeys with clear separation from activities

Capability Building & Enablement

• Develop practical tools and resources for patient engagement

• Deliver training to cross-functional teams on patient engagement best practices

• Document and share successful approaches and learnings

• Provide subject matter expertise to support capability development

COMPLIANCE & ETHICS

Ensure all patient engagement activities are conducted with the highest ethical standards and in full compliance with applicable laws and regulations:

KEY REQUIREMENTS

Education

• Bachelor's degree required; Master's degree preferred in healthcare, business, marketing, or related field

Experience & knowledge & Competencies:

· 7+ years pharmaceutical/healthcare/MNC industry experience with focus on patient engagement, advocacy, and digital health initiatives

· Experience in project management and cross-functional collaboration

· Fluent in English and Mandarin (written and verbal)

· Demonstrated success in implementing patient-centric initiatives

· Strong analytical and problem-solving skills

· Effective stakeholder management and influencing abilities

· Ability to translate strategy into actionable plans

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!