Job Description

Patient Coordinator – Ready to love where you work? Look no further!

At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality!

We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career.

What Makes ProGrin Different?

• 4–6 weeks PTO
• Wellness Program- Our team members take home an average of $1,871.65 more each year by participating!
• Health & life insurance
• 401K with 4% match
• Paid birthday off
• Figs uniforms
• Mentorship & growth training (we invest in YOU!)
• Bonus opportunities for patient & team referrals
• Fun culture – We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!
• Supportive doctors who work with you, not above you

What You'll Do:

Patient Experience & Administrative Duties

• Answer and respond to telephone inquiries professionally and efficiently.
• Confirm and schedule patient appointments with accuracy.
• Verify and update patient insurance and financial records.
• Ensure all necessary patient forms and consents are completed and filed properly.
• Assist patients with financial arrangements and explain payment options.
• Process insurance claims and follow up on outstanding claims.
• Collect copayments and outstanding balances at the time of service.
• Monitor accounts receivable and support collections as needed.
• Travel between offices for coverage as needed

You're a Great Fit If You:

• Have a high school diploma + one year of dental office experience or customer service
• Love people and have a heart for service
• Have great communication skills and are detailed-oriented
• Want a career, not just a job
• Value personal growth and team collaboration

Not a Fit If:

• You prefer working alone
• You dislike fast-paced team environments
• You're not comfortable communicating closely with patients

Success in This Role Looks Like:

• Patients leave smiling, cared for, and confident
• You stay organized, on-time, and ready to support your team
• You grow into more advanced responsibilities and leadership
• You become a culture champion in the office

Ready to Apply?

We'd love to meet you. Click "Apply Now" to join a team where culture, purpose, and growth come standard.

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