Job Description

Patient Coordinator – Full Time

Cambridge Dental Group – Dearborn Heights, MI

Join Our Team!

Cambridge Dental Group is a busy, growing dental practice in Dearborn Heights, and we’re looking for an experienced Patient Coordinator to join our front office team.

If you’re organized, personable, confident with patients, and have a strong understanding of dental scheduling and insurance, we’d love to meet you!

MUST HAVE 1+ YEAR OF DENTAL OFFICE EXPERIENCE

Schedule

• Full-time position
• Alternating Saturdays required

What You’ll Do

• Welcome patients and provide a warm, professional experience from check-in to check-out
• Schedule and coordinate patient appointments and treatment
• Coordinate referrals and complex treatment schedules
• Verify dental insurance benefits and eligibility
• Submit and follow up on insurance claims
• Collect patient payments and explain financial policies
• Follow up on outstanding patient balances
• Maintain accurate patient records and appointment information
• Communicate with clinical team members to ensure a smooth patient experience
• Help keep the front office running efficiently in a fast-paced environment

What We’re Looking For

• 1+ year of dental office experience required
• Previous dental front office experience strongly preferred
• Experience with dental insurance verification, claims, and billing
• Knowledge of PPO and Medicaid insurance is a plus
• Experience with Open Dental preferred
• Strong scheduling and organizational skills
• Excellent communication and customer service skills
• Professional, dependable, and team-oriented
• Comfortable working in a busy, high-volume dental environment

What We Offer

• Competitive pay based on experience
• Medical, dental, and vision insurance
• Paid time off
• Retirement plan
• Career growth and advancement opportunities
• Supportive management team
• Collaborative clinical and administrative environment
• Modern facility and technology
• Opportunity to grow with an established and expanding dental group

Ready to Join Us?

If you’re an experienced dental front office professional who enjoys helping patients and being part of a team, we want to hear from you!

Apply today and take the next step in your dental career with Cambridge Dental Group.

#indeedwavedp

Requirements

Education and Training

• High School Diploma or equivalent.
• Minimum one-year related experience and/or training; or equivalent of combination of education and experience.

FLSA Status: Hourly

Reports to: Operations Manager.