Job Description

Job Title: Patient Coordinator

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Key Responsibilities

• Serve as the primary point of contact for patients, providing assistance with scheduling, inquiries, and follow-up care.
• Coordinate patient appointments, ensuring optimal timing and effective communication with healthcare providers.
• Gather and verify patients' medical history and insurance information, updating records as necessary.
• Address patient concerns and facilitate communication between patients and clinical staff.
• Assist patients with navigating insurance requirements and education related to their care plans.
• Ensure that all patient information is handled with confidentiality and in compliance with HIPAA regulations.
<li>Maintain a high level of customer service and satisfaction throughout all patient interactions.

Requirements

• High school diploma required; Associate's or Bachelor's degree in Healthcare Administration or a related field preferred.
• Previous experience in a patient-facing role within a healthcare setting.
• Strong understanding of medical terminology and healthcare processes.
• Exceptional communication and interpersonal skills, with a commitment to providing excellent customer service.
• Proficient with electronic health records (EHR) systems and standard office software.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
• Ability to work independently in a remote setting and exemplify professionalism in all interactions.

Benefits

1. Comfortable working U.S. hours
2. Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.