Job Description

Patient Care Technician – Medical/Surgical

Patient Care Technician in Springfield, MA | Baystate Health Careers

Department: Springfield 2

Location: Baystate Medical Center, Springfield Massachusetts

Job Type: Full-Time

Shift: Day

Make an Impact with Baystate Health

Baystate Health is seeking a Patient Care Technician (PCT) to join our Medical/Surgical team at Baystate Medical Center in Springfield, Massachusetts. Our Medical/Surgical team provides care to a diverse adult patient population, working closely with physicians, nurses, and interdisciplinary teams to deliver safe, compassionate, high-quality care.

Patient Care Technician Responsibilities Include:

• Patient Care & Monitoring: Provides safe, age-appropriate care; obtains and documents vital signs, measurements, intake/output, and changes in patient condition; promptly reports concerns to the appropriate clinical team member.
• Clinical Procedures & Testing: Performs approved treatments and procedures, including dressing changes, specimen collection, EKGs, Point-of-Care testing, and other unit-specific clinical functions in accordance with Baystate Health policies.
• Treatment & Provider Support: Assists nurses and providers with examinations, treatments, procedures, elimination needs, and other delegated patient care activities; monitors patients and reports unexpected changes.
• Communication & Teamwork: Communicates respectfully and effectively with patients, families, and the healthcare team; recognizes culturally based needs and supports both clinical and non-clinical team activities.
• Patient Safety & Emergency Response: Maintains patient safety, initiates appropriate emergency procedures, provides one-to-one patient observation when required, and maintains required clinical competencies.

Schedule Details

• Job Type: Full-Time, 36 hours per week
• Shift: Day 7am-7:30pm
• Schedule: 12-hour shifts
• Weekend Requirement: Every other Saturday and Sunday
• Holiday Requirements: Every other Holiday

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include:

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

About Baystate Health

Baystate Health is an integrated healthcare system serving patients and communities throughout western Massachusetts. Our network includes Baystate Medical Center, Baystate Children's Hospital, Baystate Noble Hospital, Baystate Franklin Medical Center, Baystate Wing Hospital, Baystate Medical Practices, and Baystate Home Health & Hospice.

Whether you provide direct patient care, clinical services, or operational support, your work at Baystate Health helps improve the health of the communities we serve.

Start Your Career at Baystate Health

You Belong at Baystate.

Education:

Non-Graduate (Required)

Certifications:

Basic Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association, Certified Nurse Aide - OtherOtherOther

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$17.01 - $20.80 - $25.87

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.