Job Description

The Patient Care Technician (PCT) provides direct and indirect patient care under the direction and supervision of a registered nurse (RN) or physician. Assists patients with activities of daily living, provides personal care, and provides emotional support.

Responsibilities/Duties:

• Collects lab samples from patients, such as blood or urine.
• Performs EKG’s as needed.
• Insertion and removal of peripheral IV.
• Assist RN or providers with exams and procedures as needed.
• Care of urinary catheter to include insertion and removal.
• Assists with non-sterile wound cleaning and dressing.
• Assists with and/or performs ear irrigation procedure as delegated.
• Room patients from the waiting room.
• Patient care is inclusive of bed bath, shower, tub bath, oral hygiene, combing hair, back care, dressing patients, changing bed linen, cleaning overbed table and bedside stand, straightening room, and any other general care as necessary throughout the shift.
• Provides general care such as positioning patients, lifting and turning patients, applying/utilizing special equipment, assisting in use of bedpan or commode and ambulating patients.
• Prepares patients for meals; services and removes food trays and assists with meals or feeds patients if necessary. Distributes drinking water and snacks to patients as applicable.
• Answers patients’ call lights, anticipates patients’ needs, and makes regular rounds of assigned patients.
• Obtains and records vital signs, weight, intake-output, and reports to RN
• Observes patient’s mental and physical conditions, reports any changes, complaints, or any abnormalities to RN throughout the shift.
• Enters and verifies patient data in the EHR system per current standards and policies.
• Schedules surgeries, diagnostic tests, and appointments as appropriate.
• Assists with patient admissions, discharge, and transfers.
• Optimizes patient safety and quality.

Education/Experience:

• High school graduate or equivalent preferred
• CNA or EMT, or LPN license required
• BLS certification required prior to providing independent patient care
• Previous patient care experience preferred
• Completion of Hayward Medical Center PCT training is required prior to providing individual patient care