The Emergency Department Technician (EDT) assists with patient care under the direction of and RN,
MD, PA or NP.
All patient care team members act to meet patient needs and learn new skills to achieve quality patient
care and customer service. Team members promote a cooperative working relationship with each other,
other staff, and the public by facilitating and enhancing communication, displaying honesty and respect,
displaying sensitivity to age specific needs and cultural differences, and expressing and accepting
feedback in a professional manner.
DUTIES & ESSENTIAL JOB FUNCTIONS
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
40
Yes
Technical Duties:
Accurately measures, records and reports vital signs with temperature, oxygen saturation and other data as assigned.
Performs 12 lead EKGs including right sided and posterior leads. Stamps and hand delivers the EKG to the Attending MD. Retrieves old EKGs.
Edits the EKGs each morning and delivers the copies and the computer disc to the EKG Department.
If certified, performs phlebotomy following the Nursing Department competency.
Places patients on bedside and portable cardiac monitors.
Sets up and maintains 02 therapy equipment and insures that oxygen tanks are full prior to patient transport.
Performs routine wound care including setting up suture tray, wound irrigation and applying dressing(s) as directed to include steri-strips and tube gauze.
Applies and removes splints following instructions from MD, PA, or NP. Applies ice-packs and orthopedic soft goods as directed. Assist patients with crutch walking.
Cleans equipment as needed especially portable monitors. Tags malfunctioning equipment and takes it to the appropriate place for repair.
Operates unit equipment e.g. Last Word tracking system, fax machine, Nurse Call and imprinter devise as required.
Documents all procedures and care given in an accurate, legible, and properly signed manner.
40
Yes
General Patient Care Duties:
Prepares patients for examination, assisting as needed to get patient undressed and into a gown.
Provides or assists patients with personal hygiene.
Responds to patients’ call lights promptly.
Assists patients with elimination - urinal, bedpan, or commode. If patient able, assist to the bathroom. Records output.
Assist patients with nutrition such as setting up meal trays, cutting food and/or feeding.
For admitted patients, completes Property Record and gives patient or family member the Nursing Admission Assessment Form to complete.
Transports/transfers patients and equipment using principles of proper body mechanics.
Completes unit maintenance activities by stocking IV carts and bedside carts and other carts as needed.
Carries out duties of first responder in emergency situations.
20
Yes
Other Duties and Responsibilities:
Follows all unit, department, and Medical Center policies, procedures and work rules.
Maintains confidentiality in matters related to patients and/or staff. Complies with HIPAA regulations.
Follows House and Telephone Standards as established by Medical Center.
Maintains knowledge of and adheres to all applicable Medical Center and unit specific infection control, health and safety policies and procedures.
Completes annual safety and violence in the workplace training.
Supports the mission, philosophy and goals of the Medical Center.
Supports the development of unit/team goals and actively participates in unit staff meetings, inservices, and educational programs as required.
Contributes to and actively participates in the quality assurance and quality improvement process.
Maintains a clean, safe and functional work environment.
Starts work at scheduled time and completes work on time.
Follows guidelines on use of sick leave and other paid time off.
Complies with dress code, including photo identification.
Provides unsolicited assistance to team members.
Uses appropriate chain of command when applicable, e.g., problem solving, seeking information.
Performs other duties as assigned (e.g. emptying linen hampers, answering phones/unit reception, collecting meal trays, etc.).
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
LIVING PRIDE STANDARDS
Service Excellence
Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Work Environment
Keeps working areas neat, orderly and clutter-free, including the hallways.Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.
Duties listed in this section are not essential or intrinsic to the job but are performed at times.
Included in this section should be a general statement such as. “Perform other duties as assigned.”
This phrase allows the supervisor to assign sporadic or one-time tasks as needed.
Please list:
Performs other duties as assigned.
Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.
Infant
Child
Adolescent
Adult
Geriatric
The “Medication and Auxiliary Staff Competency” must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).
LEVEL 1: Access Med Storage Areas for Cleaning
LEVEL 2: Access & Transport
LEVEL 3 Access, Transport & Stocking
Environmental Service Personnel
Drivers
Anesthesia Technicians
Patient Support Assistants (PSAs)
Hospital Assistants (depending on specific duties; ask HR if unsure)
Hospital Unit Service Coordinators
Material Services Personnel
Volunteers
Medical Assistants
Nuclear Medicine Technologists
Ophthalmology Technician
Patient Care Assistants (PCAs)
Pharmacy Storekeepers
Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)
InstructionsAfter employee successfully completes the level-appropriate competency, please check the corresponding box below.Obtain the employee’s and manager’s signatures to attest that the competency was completed and send the signed job description to HR for the employee’s personnel file.
_____ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only.These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.
_____ Level 2:As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2
_____ Level 3:As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.
At least 1 year working as an ED Tech or EMT.
Prior experience as a PCA or PCT in a high-volume department
GED or HS graduate
Current BLS certification
Ability to work effectively within a team.
Ability to satisfactorily perform job duties as defined in the job description.
Willingness to be taught/learn new skills
Ability to understand and communicate effectively in English, both orally and in writing.
Ability to perform basic arithmetic computations (addition and subtraction).
Ability to organize and effectively set priorities.
Ability to carry out duties of first responder in emergency situations.
Basic computer skills.
This position requires flexibility to orient and work at all UCSF Medical Center locations.
Knowledge of medical terminology appropriate to the responsibilities of the job is preferred
3 years ED tech experience preferred
Phlebotomy license preferred
EMT/paramedic training or nursing student who has completed med-surg rotation preferred
