Patient Care Specialist | Full-time
Cottage Grove, WI
At Shared Medical Services, we’ve been a trusted provider of specialized medical imaging solutions for over 45 years, proudly serving patients with dedication and innovation. As a leading organization with over 575 professionals, we are committed to high-quality care and groundbreaking imaging technology. At SMS, YOU MATTER.
As an employee-owned company, Shared Medical Services continues to be a well-respected, trusted, and proven provider of specialized medical imaging solutions. Our team provides exceptional care and customer service to the people that matter most - the patients.
ANTICIPATED SCHEDULE:
RESPONSIBILITIES:
• Handle inbound and outbound telephone calls to schedule patients for PET/CT exams
• Complete patient screening form with patient
• Educate patient on the exam and exam preparation
• Manage and place orders for exam medication
REQUIREMENTS:
• Prior Authorization experience is a plus
• Proven customer service skills
• Previous patient scheduling, call center or reception experience preferred
• Familiarity with Medical Terminology a plus
• Able to work in a high volume/fast-paced environment
• Ability to work with sensitive and confidential information
• Previous computer experience
Shared Medical Services is a leading provider of diagnostic mobile medical imaging with our administrative headquarters located in the Madison, WI area (Cottage Grove). We offer a competitive benefits and compensation program, including:
SHARED MEDICAL SERVICES
209 Limestone Pass
Cottage Grove, WI 53527
Affirmative Action/Equal Opportunity Employer
An Employee Owned Company
Shared Medical Services ("SMS") has been a leader in providing diagnostic imaging to health care facilities since 1980. Our growing directory of clients has come to rely on our experience and flexibility to meet their facility's increasing needs. We have excelled in keeping our equipment state-of-the-art by purchasing from vendors who share our commitment to continual upgrades as technology advances. In return, this allows our clients to offer the best available technology and services to their patients.
Our commitment to our customers powers our practice of continuous improvement in everything we do - from our network of professional account representatives, registered technologists and other customer support professionals, to our investments in the most advanced imaging technologies and information systems.
Shared Medical Services is a leading supplier of specialized imaging solutions, including MRI (Magnetic Resonance Imaging), PET/CT (Positron Emission Tomography/Computed Tomography), and CT (Computed Tomography).
Shared Medical Services is an Employee Owned company.
