SPLACE BPO

Patient Care Representative

SPLACE BPO  •  Davao, PH (Onsite)  •  2 months ago
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Job Description

Role: Patient Care Representative

Behind Every Smile is a Patient Care Support Hero! ‍️ If you're passionate about creating a warm and welcoming environment, join us in enhancing the patient experience. Your dedication could be the light they need.

Details:

  • Rate: 150 PHP/hour
  • Work set-up: Office-based
  • Weekly workload: Will start as part time but will switch to full time

Key Responsibilities:

  • Cater to patient/customer inquiries through calls. Other customer service channels might be opened in the future, chats and emails.
  • Make outbound calls to follow-up patients.
  • Manage various administrative tasks, especially during slow times.

Qualifications:

  • At least 1 year of experience as customer support role in any medical or health campaigns.
  • B2 English Proficiency.
  • Experience in navigating Electronic Medical Records (EMR).
SPLACE BPO

About SPLACE BPO

Splace BPO is a client-focused, customer-centric, and omnichannel business process outsourcing company. We connect brands and customers through better customer experience.

What Sets Us Apart from Other BPOs?

Most BPOs deliver seamless and efficient operations—but we do more. We redefine outsourcing through genuine, transparent partnerships that eliminate friction and foster trust. Our commitment goes beyond managing your customers and operations; we prioritize you. Your success is our success, and we believe that happy clients and empowered employees create exceptional customer experiences.

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Davao City, PH
Year Founded
2017
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