Job Description

Career Opportunity

C-Care, part of the healthcare cluster of CIEL Group, is a Mauritian private healthcare group, owning and operating the two main private healthcare facilities in Mauritius, namely C-Care Darné and C-Care Wellkin Hospital. C-Care also owns and manages C-Care Clinic and C-Lab.

C-Care is currently looking for a Patient Care Officer – IP Services for C-Care Wellkin Hospital.

| Patient Care Officer

Reporting to the Team Leader of Inpatient Services, the candidate will be responsible to provide complete administrative support to the patients and the medical and paramedical team

What you will be doing:

• Receive the patients and do all the Admission procedures.
• Receive the patients and welcomes the visitors. Registers the patient.
• Checking the bill, Cashiering/ Billing, handling Cash as per the procedure.
• Enhance the value of services being provided by making the patient and the attendant comfortable and familiar with the hospital.
• Prepare, update, and circulate list of VIP patients regularly to top management getting admitted.
• Coordination with Insurance for Admission, OPD, Pharmacy, ER and IPD Bills.
• Coordination with Bed management team for allocation of beds.
• Manages the Planned admission and handles doctor’s schedules.
• Handle any complaints from a patient, visitor.
• Receives calls coming in the hospital and direct them where necessary as per the Call Handling procedures.

What are we looking for?

• A minimum of one year of experience in healthcare setting

• Knowledge of medical terminologies

• Ability to establish strong, collaborative working relationships with other stakeholders

• Strong verbal and written communication and organizational skills

Management reserves the right to call only the best candidates for an interview. If you have not received any communication two weeks after the deadline, feel free to call us.