Adoration Home Health and Hospice
The Patient Care Manager Assistant supports the Clinical Manager in coordinating staff to ensure continuity and quality of care for assigned home health patients. Ensures team members are informed, skilled, and deliver care efficiently in compliance with physician orders and regulatory guidelines.
• Respond to phone inquiries from field staff, physician offices, referral sources, and patients; take messages and orders as needed.• Monitor incoming faxes and relay information to appropriate personnel.• Coordinate communication and transmit relevant documents to physician offices.• Track pending lab results, facilitate follow-up, and communicate findings to physicians and relevant personnel.• Monitor hospitalized patients to support effective care coordination.• Support Clinical Manager in managing software system reports to enhance care coordination and utilization management (e.g., therapy utilization, missed visits, documentation gaps).• Assist with payer source authorization processes as directed.• Conduct follow-up actions based on health check calls or tele-monitoring alerts; ensure communication with team members.• Compile patient lists and prepare documentation for weekly case conferences.• Deliver direct patient care within scope of practice and per physician orders; coordinate with healthcare team; do not modify plan of care.• Complete required learning modules, assignments from Branch Director and state-specific training as mandated.• Support documentation audits to ensure completeness and accuracy of clinician submissions.• Participate in and comply with the agency’s episode management protocols.
• Completion of an accredited Licensed Practical Nurse (LPN) program• Active LPN license in state of practice• Prior experience in home health or clinical care setting preferred
• Current CPR certification• Valid LPN license in state of practice• Valid driver’s license, vehicle insurance, and reliable transportation• Compliance with any additional state-specific requirements
Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.
LUNA
BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.
The company is a leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 37,000 dedicated full-time equivalent team members in 50 states and provide services for over 350,000 people every day.
BrightSpring is focused on providing quality outcomes and solutions through best-in-class services and investments in people, process and technology innovation, including the development of its Connected Home model of care. Founded and headquartered in Louisville, Kentucky, the company has been making a difference in communities since 1974 – helping people live their best life.
