Job Description

Job Location: Boise - Boise, ID 83702
Position Type: Full TimeEducation
Level: High School
Salary Range: $24.00 - $26.00 Hourly

Join Our Star Endodontic Team in Boise!
Rocky Mountain Endodontics - Boise is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator + Accounts Receivable Specialist to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!
Highlights of Patient Care Coordinator Responsibilities:
- Greet and welcome patients in a friendly and professional manner
- Schedule and manage patient appointments
- Handle patient inquiries regarding services, insurance, and billing
- Verify and process patients’ dental insurance
- Review treatment plans, insurance, and out-of-pocket costs with patients
- Collect patients’ co-insurance at time of service and after service when necessary
- Enter patient information accurately into practice management software
- Coordinate appointments and dental record transfers with referring practices
- Maintain a clean and organized reception and waiting area
- Collaborate with clinical staff and doctors to ensure seamless patient care
- Verify dental insurance benefits and eligibility as needed
- Submit and monitor dental insurance claims for prompt reimbursement
- Review outstanding insurance claims and follow up with insurance carriers to resolve delays, denials, and payment discrepancies
- Post insurance payments and patient payments accurately and efficiently
- Ensure compliance with HIPAA, insurance regulations, and office policies
**This is a full-time Patient Care Coordinator position with a schedule of: Tuesday - Friday, 8:00 AM to 5:00 PM
What We Offer:
- Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
- Potential for monthly performance bonuses!
- Opportunities for professional development and advancement
- A supportive and collaborative work environment
- Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!
Additional benefits:
- Dental & Vision Insurance
- Disability insurance
- Health Savings Account
- Flexible Spending Account
- Employee Assistance Program
- Employee Discount Program
Patient Care Coordinator

Qualifications:
- Proficiency with dental software
- Knowledge of dental insurance plans, claims processing, EOBs, and CDT coding
- Minimum of two (2) years of dental Patient Care Coordinator or administrative experience is required
- Excellent communication and interpersonal skills
- Strong attention to detail, multi-tasking, and organizational skills
- Knowledge of dental insurance & billing and healthcare policies (HIPAA)
- High school diploma or equivalent
- Reliability and punctuality
Don’t miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon.
Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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