Job Description

Citizens Health is recruiting a Patient Care Coordinator/ Swing bed Coordinator to work full-time in our hospital.

Our Mission: Enhancing the lives of those we serve.

About Us: Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

Citizens Medical Center - a 25 bed critical access hospital

Family Center for Health Care - an outpatient rural health clinic

Prairie Senior - a skilled nursing facility

Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

Palace Drug Store - our outpatient pharmacy

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Location: 1525 S Franklin Ave, Colby, Kansas

Position Information: The Patient Care Coordinator/ Swing bed Coordinator serves as a liaison between patients, families, and healthcare providers, ensuring seamless communication and coordination of care services while adhering to the organization's mission of enhancing the lives of those we serve. This role involves direct patient interaction, maintaining compliance with healthcare regulations and standards, and collaborating with healthcare professionals and administrative staff to foster a positive and efficient work environment. The Coordinator addresses patient and family goals and supports the overall objectives of the organization.

Pay Range: dependent upon experience.

What you’ll do

• Coordinate all aspects of the swing bed program, including admissions, discharges and patient assessments.
• Ensure compliance with Medicare and other regulatory requirements
• Verify insurance, swing bed benefit days, and obtain authorization as needed.
• Arrange Transport between facilities as needed.
• Assess patients physical, emotional, and discharge needs including mobility, safety, therapy, and equipment.
• Arrange durable medical equipment, home health, or rehabilitation services as part of discharge.
• Monitor and report on program utilization and quality metrics
• Serve as the primary point of contact for our patients and families, addressing concerns and facilitating access to services.
• Facilitate communication among physicians, nurses, social workers, and other healthcare professionals to ensure coordinated care
• Participate in interdisciplinary team meetings to discuss patient progress and adjust care plans as needed
• Educate referring facilities, community, patients and families about the swing bed program and its benefits
• Build and maintain relationships with external healthcare providers and streamline patients transitions
• Maintain accurate and up to date patient records in compliance with healthcare providers to streamline patient transitions.
• Provide clear instruction on home care, follow up appointments and medication regiments with patient and families and identify and address any discharge barriers.

What you bring to the table:

• High School Diploma
• College degree in health care preferred
• Prior experience preferred in the hospital setting with focus on swing bed, social work, discharge planning, and case management.
• Experience in office productivity software (email, calendar, word processing, spreadsheets, presentation software, etc.).

To be successful within our organization you will need to:

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Self-starter who takes initiative, is open minded and a team player.
• Maintain a positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative and ingenuity in performing job tasks.
• Demonstrate professional conduct and maintains professional appearance.
• Demonstrate behavior that reflects the image of the institution.

Typical Working Conditions:

Works in well-lighted and well-ventilated office. Requires constant concentration, tolerance of low level noise and numerous interruptions. Must have good communication skills for interaction with all other hospital departments, patients and their families. This list is not exhaustive and may be supplemented.

Typical Physical Demands:

Extended periods of sitting to complete tasks. Walking to meet with and assist patients and families..

Available Benefits

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
• Automatic 6% salary deferral upon employment
• Regular and matching contributions after one-year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
• Full-time coverage - equal to two times employees annual income
• Part-time coverage - one-time annual income
• Differential and Certification Pay
• Eligible employees receive shift, weekend and holiday differential pay
• Other Benefits
• Paid time off
• Student Loan reimbursement
• On-site child care services
• Funeral leave
• Health Savings Account
• Dependent, Medical and Limited Purpose Flexible Spending Accounts
• The Standard Group Insurance
• Discounted membership rate for MASA
• Many More!

Citizens Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or discharge history, or any other characteristic protected by law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for CMCI to hire me. If I am hired, I understand that either CMCI or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of CMCI has the authority to make any assurance to the contrary.

Citizens Medical Center, Inc. implements a Drug Free Workplace Program. Drug testing is required of applicants in accordance with relevant laws.

If you need assistance to complete this application or during any phase of the application, interview, or employment process, please notify the Human Resources Department (785) 460-4842, or visit their office located at 100 E. College Drive in the Annex building. Every reasonable effort will be made to accommodate your needs in a timely manner.